eGain Corp (OQ:EGAN)

Sector:  Technology Industry:  Software
 
See Regulatory Filings on SEC
Company Contact
Address: 1252 Borregas Ave
SUNNYVALE CA 94089-1309
Tel: 1-323-4682300
Website: https://www.egain.com
IR: See website
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Key People
Ashutosh Roy
Chairman of the Board, President, Chief Executive Officer
Eric N. Smit
Chief Financial Officer
Promod Narang
Senior Vice President - Products and Engineering
Business Overview
eGain Corporation provides a knowledge platform for customer engagement. The Company's eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by artificial intelligence (AI) and analytics, its secure cloud solution delivers personalized digital-first experiences. It is engaged in the development, license, implementation, and support of its customer service infrastructure software solutions. It offers a comprehensive, unified solution organized into three hubs-eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. Its Conversation Hub offers comprehensive, scalable capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Its Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge. It sells mostly to large enterprises across financial services, and others.
Financial Overview
For the six months ended 31 December 2023, eGain Corp revenues decreased 5% to $48M. Net income totaled $4.8M vs. loss of $120K. Revenues reflect Legacy support segment decrease of 61% to $116K, EMEA segment decrease of 11% to $10.2M, North America segment decrease of 3% to $37.8M. Net Income reflects North America segment income totaling $4M vs. loss of $620K, Asia Pacific segment loss decrease of 2% to $3.3M.
Employees: 580 as of Jun 30, 2023
Reporting Currency: U.S. Dollars
Enterprise value: $107.56M as of Dec 31, 2023
Annual revenue (TTM): $95.64M as of Dec 31, 2023
EBITDA (TTM): $6.13M as of Dec 31, 2023
Net annual income (TTM): $7.01M as of Dec 31, 2023
Free cash flow (TTM): $12.14M as of Dec 31, 2023
Net Debt Last Fiscal Year: N/A
Shares outstanding: 31,202,603 as of Feb 5, 2024
TTM: Trailing Twelve Months
EBITDA: Earnings Before Interest, Taxes, Depreciation, & Amortization

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