Sector: Technology | Industry: Software |
See Regulatory Filings on SEC |
Company Contact | |
Address: | 1252 Borregas Ave SUNNYVALE CA 94089-1309 |
Tel: | 1-323-4682300 |
Website: | https://www.egain.com |
IR: | See website |
Key People | ||
Ashutosh Roy Chairman of the Board, President, Chief Executive Officer | Eric N. Smit Chief Financial Officer | Promod Narang Senior Vice President - Products and Engineering |
Business Overview |
eGain Corporation provides a knowledge platform for customer engagement. The Company's eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by artificial intelligence (AI) and analytics, its secure cloud solution delivers personalized digital-first experiences. It is engaged in the development, license, implementation, and support of its customer service infrastructure software solutions. It offers a comprehensive, unified solution organized into three hubs-eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. Its Conversation Hub offers comprehensive, scalable capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Its Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge. It sells mostly to large enterprises across financial services, and others. |
Financial Overview |
For the six months ended 31 December 2023, eGain Corp revenues decreased 5% to $48M. Net income totaled $4.8M vs. loss of $120K. Revenues reflect Legacy support segment decrease of 61% to $116K, EMEA segment decrease of 11% to $10.2M, North America segment decrease of 3% to $37.8M. Net Income reflects North America segment income totaling $4M vs. loss of $620K, Asia Pacific segment loss decrease of 2% to $3.3M. |
Employees: | 580 as of Jun 30, 2023 |
Reporting Currency: | U.S. Dollars |
Enterprise value: | $107.56M as of Dec 31, 2023 |
Annual revenue (TTM): | $95.64M as of Dec 31, 2023 |
EBITDA (TTM): | $6.13M as of Dec 31, 2023 |
Net annual income (TTM): | $7.01M as of Dec 31, 2023 |
Free cash flow (TTM): | $12.14M as of Dec 31, 2023 |
Net Debt Last Fiscal Year: | N/A |
Shares outstanding: | 31,202,603 as of Feb 5, 2024 |
TTM: Trailing Twelve Months EBITDA: Earnings Before Interest, Taxes, Depreciation, & Amortization |