Sector: Technology | Industry: Software |
See Regulatory Filings on SEC |
Company Contact | |
Address: | 4000 EXECUTIVE PKWY., SUITE 400 SAN RAMON CA 94583 |
Tel: | N/A |
Website: | https://www.five9.com |
IR: | See website |
Key People | ||
Michael Burkland Executive Chairman of the Board, Chief Executive Officer | Daniel Burkland President and Chief Revenue Officer | Barry Zwarenstein Chief Financial Officer |
Andy Dignan Chief Operating Officer | Panos Kozanian Executive Vice President, Product Engineering |
Business Overview |
Five9, Inc. (Five9) is a provider of cloud software for contact centers. The Company's purpose-built Virtual Contact Center (VCC) cloud platform delivers a suite of applications that enable the breadth of contact center-related customer service, sales, and marketing functions. Five9's solution, which consists of its VCC cloud platform and applications, allows simultaneous management and optimization of customer interactions across voice, chat, e-mail, Web, social media and mobile channels, either directly or through its application programming interfaces (APIs). Five9's VCC cloud platform matches each customer interaction with an appropriate agent resource and delivers relevant customer data to the agent in real-time through integration with enterprise applications, such as customer relationship management software, to optimize the customer experience and agent productivity. It provides its solution through a software as a service (SaaS) business model with recurring subscriptions. |
Financial Overview |
For the fiscal year ended 31 December 2023, Five9 Inc revenues increased 17% to $910.5M. Net loss decreased 14% to $81.8M. Revenues reflect United States segment increase of 16% to $812.7M, International segment increase of 28% to $97.8M. Lower net loss reflects Interest income and other increase from $4.8M to $26.8M (income), Fair Value Adjustments - Other Assets decrease from $260K (expense) to $0K. |
Employees: | 2,684 as of Dec 31, 2023 |
Reporting Currency: | U.S. Dollars |
Enterprise value: | $4,545M as of Dec 31, 2023 |
Annual revenue (TTM): | $910.49M as of Dec 31, 2023 |
EBITDA (TTM): | -$40.99M as of Dec 31, 2023 |
Net annual income (TTM): | -$81.76M as of Dec 31, 2023 |
Free cash flow (TTM): | $97.60M as of Dec 31, 2023 |
Net Debt Last Fiscal Year: | $16.47M as of Dec 31, 2023 |
Shares outstanding: | 73,326,608 as of Feb 16, 2024 |
TTM: Trailing Twelve Months EBITDA: Earnings Before Interest, Taxes, Depreciation, & Amortization |