Freshworks Inc (OQ:FRSH)

Sector:  Technology Industry:  Software
See Regulatory Filings on SEC
Company Contact
Address: 2950 S. Delaware St., Suite 201
Tel: 1-650-9885699
IR: See website
Key People
Rathna Girish Mathrubootham
Executive Chairman of the Board, Co-Founder
Dennis M. Woodside
President, Chief Executive Officer, Director
Tyler Sloat
Chief Financial Officer
Mika Yamamoto
Chief Customer and Marketing Officer
Srinivasagopalan Ramamurthy
Chief Product Officer
Business Overview
Freshworks Inc. is a software development company. The Company provides software-as-a-service (SaaS) products that deliver artificial intelligence (AI)-guided customer and employee service solutions. It has a unified Customer Relationship Management (CRM) platform that encompasses support, sales, and marketing. Its customer service (CS) includes Freshworks Customer Service Suite, Freshdesk, Freshcaller, and Freshsuccess. Its messaging/chat product offerings include Freshchat. Its sales and marketing product offerings include Freshsales, Freshmarketer, and Freshsales Suite. Its information technology (IT) and employee service management (ITSM) product offerings include Freshservice and Freshservice for Business Teams. The Company's Neo platform is the AI-powered, enterprise-grade foundation for all Freshworks products, which include an AI engine, a Developer platform, the Freshworks Marketplace, analytics service and unified customer experience services.
Financial Overview
For the three months ended 31 March 2024, Freshworks Inc revenues increased 20% to $165.1M. Net loss decreased 45% to $23.3M. Revenues reflect Subscription services segment increase of 21% to $162.6M, Northern America segment increase of 21% to $74M, Europe, Middle East and Africa segment increase of 21% to $64.1M. Lower net loss reflects Interest Income - Non-Bank increase of 50% to $13.9M (income).
Employees: 4,900 as of Dec 31, 2023
Reporting Currency: U.S. Dollars
Enterprise value: $2,471M as of Mar 31, 2024
Annual revenue (TTM): $623.88M as of Mar 31, 2024
EBITDA (TTM): -$142.17M as of Mar 31, 2024
Net annual income (TTM): -$118.10M as of Mar 31, 2024
Free cash flow (TTM): $107.42M as of Mar 31, 2024
Net Debt Last Fiscal Year: N/A
Shares outstanding: 298,820,050 as of Apr 26, 2024
TTM: Trailing Twelve Months
EBITDA: Earnings Before Interest, Taxes, Depreciation, & Amortization

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