Support.com, Inc. (OQ:SPRT)

Sector:  Technology Industry:  IT Services & Consulting
 
See Regulatory Filings on SEC
Company Contact
Address: 1521 Concord Pike Ste 301
WILMINGTON DE 19803-3644
Tel: 1-415-4453232
Website: https://www.support.com
IR: See website
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Key People
Lance Rosenzweig
President, Chief Executive Officer, Director
Christine Kowalczy
Chief Operating Officer
Shaun H. Donnelly
Senior Vice President - Customer Success and Services Sales
Kevin Ruthen
Chief Technology Officer
Michelle Johnson
Vice President, General Counsel, Secretary
Dustin Oxborrow
Vice President - Sales
Alexandros Poulos
Vice President of Marketing
Bobby Brown
Chief Sales Officer
 
Business Overview
Support.com, Inc. is a provider of cloud-based software and services for technology support. The Company offers outsourced support services for service providers, retailers, Internet of Things (IoT) solution providers and technology companies. It offers technology support services programs for both the consumer and small business markets, and includes computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, and home security and automation system support. Its cloud-based offering, Nexus, is a software-as-a-service solution for companies to support interactions with their customers. Its end user software products are designed to maintain, optimize and secure computers and mobile devices. Its principal software products include products designed for malware protection and removal (SUPERAntiSpyware); personal computer (PC), smartphone and tablet maintenance and optimization (Cosmos), and PC registry cleaning and repair (ARO).
Financial Overview
For the six months ended 30 June 2020, Support.com, Inc. revenues decreased 34% to $23M. Net income decreased 53% to $981K. Revenues reflect Services decrease of 32% to $22.1M, Software and Other decrease of 64% to $866K. Net income also reflects Sales and marketing - other increase of 63% to $1.3M (expense), Research and development -other increase of 21% to $2M (expense), Interest income and other, net decrease of 53% to $257K (income).
Employees: 1,231 as of Dec 31, 2019
Reporting Currency: U.S. Dollars
Enterprise value: $3.88M as of Jun 30, 2020
Annual revenue (TTM): $51.56M as of Jun 30, 2020
EBITDA (TTM): $2.34M as of Jun 30, 2020
Net annual income (TTM): $2.73M as of Jun 30, 2020
Free cash flow (TTM): $5.53M as of Jun 30, 2020
Net Debt Last Fiscal Year: N/A
Shares outstanding: 19,078,686 as of Jul 31, 2020
TTM: Trailing Twelve Months
EBITDA: Earnings Before Interest, Taxes, Depreciation, & Amortization

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