Support.com, Inc. (OQ:SPRT)

Sector:  Technology Industry:  IT Services & Consulting
 
See Regulatory Filings on SEC
Company Contact
Address: 1521 Concord Pike Ste 301
WILMINGTON DE 19803-3644
Tel: 1-415-4453232
Website: https://www.support.com
IR: See website
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Key People
Richard A. Bloom
Principal Financial Officer, Principal Accounting Officer, Director
Shaun H. Donnelly
Senior Vice President - Customer Success and Services Sales
Kevin Ruthen
Chief Technology Officer
Michelle Johnson
Vice President, General Counsel, Secretary
Dustin Oxborrow
Vice President - Sales
Alexandros Poulos
Vice President of Marketing
Business Overview
Support.com, Inc. is a provider of cloud-based software and services for technology support. The Company offers outsourced support services for service providers, retailers, Internet of Things (IoT) solution providers and technology companies. It offers technology support services programs for both the consumer and small business markets, and includes computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, and home security and automation system support. Its cloud-based offering, Nexus, is a software-as-a-service solution for companies to support interactions with their customers. Its end user software products are designed to maintain, optimize and secure computers and mobile devices. Its principal software products include products designed for malware protection and removal (SUPERAntiSpyware); personal computer (PC), smartphone and tablet maintenance and optimization (Cosmos), and PC registry cleaning and repair (ARO).
Financial Overview
For the nine months ended 30 September 2019, Support.com, Inc. revenues decreased 4% to $50M. Net income totaled $3.7M vs. loss of $9.5M. Revenues reflect Services decrease of 3% to $46.7M, Software and Other decrease of 14% to $3.3M. Net Income reflects Legal settlement decrease from $10M (expense) to $0K, Stock-based Compensation in GA decrease of 70% to $138K (expense), Interest income and other, net increase of 21% to $816K (income).
Employees: 2,035 as of Dec 31, 2018
Reporting Currency: U.S. Dollars
Enterprise value: N/A
Annual revenue (TTM): $67.55M as of Sep 30, 2019
EBITDA (TTM): $3.58M as of Sep 30, 2019
Net annual income (TTM): $4.11M as of Sep 30, 2019
Free cash flow (TTM): -$3.24M as of Sep 30, 2019
Net Debt Last Fiscal Year: N/A
Shares outstanding: 19,041,474 as of Oct 31, 2019
TTM: Trailing Twelve Months
EBITDA: Earnings Before Interest, Taxes, Depreciation, & Amortization