eGain Corp (OQ:EGAN)

Business Focus: Enterprise Software

Oct 29, 2020 06:30 am ET
eGain to Announce Fiscal 2021 First Quarter Financial Results on November 10, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2021 first quarter financial results after the close of regular market trading on Tuesday, November 10, 2020, followed by an investor...
Sep 14, 2020 07:00 am ET
eGain Achieves FedRAMP “In Process” Status
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that it has achieved “in process” status on the Federal Risk and Authorization Management Program (FedRAMP) Marketplace. The company is currently working...
Sep 04, 2020 06:30 am ET
eGain Announces Schedule of Virtual Investor Conferences in September
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced it has been invited to participate in the following two investor conferences in September: D.A. Davidson 19th Annual Virtual Software and Internet...
Sep 02, 2020 04:05 pm ET
eGain Reports 34% Growth in SaaS Revenue for Fiscal 2020 Fourth Quarter
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2020 fourth quarter and full year ended June 30, 2020. “We are pleased to report strong financial performance...
Aug 25, 2020 06:30 am ET
eGain to Announce Fiscal 2020 Fourth Quarter and Full Year Financial Results on September 2, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2020 fourth quarter and full year financial results after the close of regular market trading on Wednesday, September 2, 2020,...
Aug 20, 2020 07:30 am ET
Iconic omnichannel retailer expands next-gen digital customer experiences with eGain
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a leading omnichannel retailer is now offering expanded self-service powered by eGain. The company selected eGain for its deep product capabilities...
Aug 11, 2020 06:00 am ET
eGain Announces Positive Preliminary Financial Results for Fiscal 2020 Fourth Quarter and Full Year
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced select preliminary unaudited financial results for its fiscal 2020 fourth quarter and full year ended June 30, 2020. “We are pleased to report...
Aug 07, 2020 06:30 am ET
eGain to Present at Oppenheimer 23rd Annual Technology, Internet and Communications Conference
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that management will participate in a fireside chat at the Oppenheimer 23rd Annual Technology, Internet & Communications virtual conference on Tuesday,...
Jul 29, 2020 06:30 am ET
Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital touchpoints in customer satisfaction during the initial outbreak of COVID-19. Conducted by Dimensional...
Jul 20, 2020 06:30 am ET
US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement across Service and Sales
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a financial services client is leveraging its top-rated digital engagement solution to deliver next-gen customer (CX) and agent experiences (AX)....
Jul 16, 2020 06:30 am ET
eGain Adds Google’s Business Messages support to its Messaging Hub
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced its support for Google’s Business Messages for conversational customer service and engagement, as part of the eGain Messaging Hub™. Contact centers will...
Jun 22, 2020 06:30 am ET
eGain to Participate at the ROTH Virtual London Conference
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced that management will be hosting virtual meetings with investors on Wednesday, June 24 and Thursday, June 25, 2020 during the 6th Annual ROTH...
Jun 18, 2020 06:30 am ET
Leading US health insurance company selects eGain to modernize member service
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a leading US health insurer selected its award-winning eGain AI Knowledge solution. Health insurance customer service, with its broad range of...
Jun 16, 2020 06:30 am ET
eGain Reimagines Conversational Customer Engagement with eGain Messaging Hub™
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement solutions, today announced the expansion of its messaging capabilities to offer the most comprehensive solution to easily connect, solve, and optimize...
Jun 04, 2020 06:30 am ET
eGain to Participate in Stifel 2020 Virtual Cross Sector Insight Conference
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement solutions, today announced that Eric Smit, Chief Financial Officer, will be hosting virtual meetings with investors on Wednesday, June 10, 2020 during the...
May 15, 2020 12:32 pm ET
Say Insurance® Says Yes to eGain for Digital Member Engagement
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement solutions, today announced that Say Insurance® selected eGain for digital member service and engagement. Say Insurance® is an online car insurance...
May 11, 2020 06:30 am ET
eGain Announces Schedule of Virtual Investor Conferences in May 2020
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced it has been invited to participate in the following three investor conferences in May: Oppenheimer 5th Annual Virtual Emerging Growth Conference...
May 07, 2020 04:05 pm ET
eGain Reports SaaS Revenue Growth of 26% Year Over Year in Fiscal Third Quarter and Raises SaaS Revenue Guidance for Fiscal 2020
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2020 third quarter ended March 31, 2020. “We delivered strong top and bottom line results ahead of our...
Apr 28, 2020 06:30 am ET
eGain to Announce Fiscal 2020 Third Quarter Financial Results on May 7, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2020 third quarter financial results after the close of regular market trading on Thursday, May 7, 2020, followed by an investor...
Feb 19, 2020 04:05 pm ET
eGain to Present at JMP Securities Technology Conference on February 24, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it will present at the JMP Securities Technology Conference being held February 24-25, 2020 at The Ritz-Carlton in San Francisco. eGain...
Feb 06, 2020 04:05 pm ET
eGain Reports SaaS Revenue Growth of 19% Year Over Year and 13% Sequentially in Fiscal Second Quarter
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2020 second quarter ended December 31, 2019. “We delivered solid financial performance in the second...
Feb 06, 2020 06:30 am ET
eGain partners with Avaya to deliver digital-first customer engagement
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that it has partnered with Avaya to accelerate digital transformation of customer engagement. Today’s customers seek instant gratification and...
Jan 30, 2020 06:30 am ET
SBLI Insures Total Customer Happiness with eGain
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that the Savings Bank Mutual Life Insurance Company of Massachusetts (SBLI) has selected eGain to provide great customer and agent experiences....
Jan 28, 2020 04:05 pm ET
eGain to Announce Fiscal 2020 Second Quarter Financial Results on February 6, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2020 second quarter financial results after the close of regular market trading on Thursday, February 6, 2020, followed by an investor...
Jan 07, 2020 04:30 pm ET
Christine Russell Appointed to AXT, Inc. Board of Directors
AXT, Inc. (NasdaqGS: AXTI), a leading material science company manufacturing single crystal compound semiconductor substrates, announced today that Christine Russell has been appointed to the AXT Board of Directors, effective December 23, 2019. The...
Jan 07, 2020 04:05 pm ET
eGain to Present at the 22nd Annual Needham Growth Conference in New York on January 15, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it will present at the 22nd Annual Needham Growth Conference taking place January 14-15, 2020 at the Lotte New York Palace Hotel in New York...
Nov 26, 2019 06:30 am ET
eGain to Participate in Benchmark Discovery One-on-One Conference
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that Eric Smit, CFO, will be participating in the Benchmark 8th Annual Discovery 1x1 Conference taking place Wednesday, December 4, 2019 at The...
Nov 13, 2019 12:06 pm ET
eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today launched eGain for Sales Force, Fall 2019 Edition. Powered by AI and knowledge and embedded in the Salesforce agent console, the solution delivers easy...
Nov 06, 2019 04:05 pm ET
eGain Reports SaaS Revenue Growth of 30% Year over Year in Q1 2020
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2020 first quarter ended September 30, 2019. “We are off to a solid start in the first quarter, with healthy...
Nov 05, 2019 06:30 am ET
eGain Announces Schedule of Investor Conferences for November 2019
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it has been invited to participate in the following two investor conferences in November: 10th Annual Craig-Hallum Alpha Select Conference...
Oct 31, 2019 04:05 pm ET
eGain Announces Date Change for its Fiscal 2020 First Quarter Earnings Conference Call to November 6, 2019
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, announced today the Company has changed the reporting date of its fiscal 2020 first quarter financial results. The Company will now announce results one day...
Oct 29, 2019 06:30 am ET
eGain to Announce Fiscal 2020 First Quarter Financial Results on November 7, 2019
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2020 first quarter financial results after the close of regular market trading on Thursday, November 7, 2019, followed by an investor...
Oct 15, 2019 12:00 pm ET
eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced major enhancements to its eGain Solve™ software suite. eGain Solve Fall 2019 includes innovative capabilities to accelerate digital...
Sep 25, 2019 06:30 am ET
eGain Makes Disruptive Free Chatbot and Digital Desktop Offer for Upcoming Annual Conference
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, is offering free, working customer service chatbots at its Experience 360™ conference on October 15, 2019 at the Hyatt Regency O’Hare in Chicago. Attendance is...
Sep 03, 2019 04:05 pm ET
eGain Reports 37% Growth in SaaS Revenue for Fiscal 2019; Exceeds Full Year Revenue Guidance
eGain (NASDAQ: EGAN), a leading provider of customer engagement hubs, today announced financial results for its fiscal 2019 fourth quarter and full year ended June 30, 2019. Ashu Roy, eGain CEO, commented, “We had a solid fiscal 2019 with...
Aug 27, 2019 06:30 am ET
eGain Announces Schedule of Investor Conferences for September
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, today announced it will present at the following two investor conferences in September: 8th Annual Gateway ConferenceWednesday, September 4, 2019 at...
Aug 22, 2019 04:05 pm ET
eGain to Announce Fiscal 2019 Fourth Quarter and Full Year Financial Results on September 3, 2019
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, will announce its fiscal 2019 fourth quarter and full year financial results after the close of regular market trading on Tuesday, September 3, 2019,...
Jul 31, 2019 06:30 am ET
eGain to Present at the 22nd Annual Oppenheimer Technology, Internet and Communications Conference on August 6, 2019
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, today announced that it has been invited to present at the 22nd Annual Oppenheimer Technology, Internet and Communications Conference taking place...
Jul 25, 2019 06:30 am ET
A-dec Selects eGain for AI-Powered Customer Support
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that A-dec, world’s leading dental equipment manufacturer, selected eGain AI knowledge for contact center support and digital self-service....
Jun 10, 2019 06:30 am ET
eGain to Participate in ROTH London Conference
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced that Eric Smit, CFO, will be participating in the ROTH Capital Partners London Conference taking place June 17-19, 2019 at the InterContinental London...
May 08, 2019 04:05 pm ET
eGain Reports 31% SaaS Revenue Growth in Fiscal Third Quarter
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2019 third quarter ended March 31, 2019. Ashu Roy, eGain CEO, commented, “We are pleased with our...
May 07, 2019 06:30 am ET
eGain Announces Schedule of Investor Conferences for May 2019
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced it will present at the following investor conferences in May 2019: Oppenheimer 4th Annual Emerging Growth Conference Tuesday, May 14thOne-on-one...
May 01, 2019 06:30 am ET
eGain to Announce Fiscal 2019 Third Quarter Financial Results on May 8, 2019
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, will announce its fiscal 2019 third quarter financial results after the close of regular market trading on Wednesday, May 8, 2019, followed by an investor...
Apr 29, 2019 05:00 am ET
eGain Makes Disruptive, Free Chatbot Offer for Upcoming London Conference
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, is offering free, working customer service chatbots at the eGain DX19 conference, being held on May 13, 2019. The conference, hosted at The Brewery...
Apr 17, 2019 08:30 am ET
Recent Analysis Shows TransEnterix, XOMA, Pixelworks, eGain, Mesa Laboratories, and Lantronix Market Influences — Renewed Outlook, Key Drivers of Growth
In new independent research reports released early this morning, Capital Review released its latest key findings for all current investors, traders, and shareholders of TransEnterix, Inc. (NYSE:TRXC), XOMA Corporation (NASDAQ:XOMA), Pixelworks,...
Mar 20, 2019 06:30 am ET
Consumers Love Messaging for Customer Service But Hate its Experience Silo
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, today announced the findings based on a consumer survey of the use of messaging for customer service. The survey revealed that consumers love the...
Mar 14, 2019 08:37 am ET
eGain Announces Pricing of Public Offering of Common Stock
eGain Corporation (Nasdaq: EGAN) today announced the pricing of an underwritten public offering of 2,000,000 shares of its common stock at a price to the public of $11.00 per share. All of the shares in the offering are being sold by eGain. The...
Mar 13, 2019 04:11 pm ET
eGain Announces Proposed Public Offering of Common Stock
eGain Corporation (Nasdaq: EGAN) today announced that it intends to offer shares of its common stock for sale in an underwritten public offering. All of the shares in the offering are being offered by eGain. In addition, eGain expects to grant the...
Mar 12, 2019 06:30 am ET
eGain to Present at 31st Annual ROTH Conference on March 19, 2019
eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, today announced that it has been invited to present at the 31st Annual ROTH Conference taking place March 18-19, 2019 in Dana Point, California. eGain’s CEO Ashu Roy...
Mar 11, 2019 06:30 am ET
eGain named in KMWorld 100 List for the 13th year
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that it has been named to the KMWorld 2019 list of 100 Companies That Matter in Knowledge Management. This marks eGain’s thirteenth consecutive...
Feb 07, 2019 04:05 pm ET
eGain Reports 53% SaaS Revenue Growth in Fiscal Second Quarter; Raises Annual Revenue Guidance
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2019 second quarter ended December 31, 2018. Ashu Roy, eGain CEO, commented, “We are pleased with the strong top...
Jan 31, 2019 04:05 pm ET
eGain to Announce Fiscal 2019 Second Quarter Financial Results on February 7, 2019
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, will announce its fiscal 2019 second quarter financial results after the close of regular market trading on Thursday, February 7, 2019, followed by an investor...
Jan 09, 2019 06:30 am ET
eGain to Present at the 21st Annual Needham Growth Conference in New York on January 16, 2019
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced it will present at the 21st Annual Needham Growth Conference taking place January 15-16, 2019 in New York City. eGain CEO Ashu Roy is...
Dec 06, 2018 01:30 pm ET
H&R Block Selects eGain for AI-Powered Customer Engagement
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that tax preparation giant H&R Block (NYSE: HRB) has selected eGain Solve™ to automate service and sales interactions for taxpayers at scale....
Nov 14, 2018 07:20 am ET
Detailed Research: Economic Perspectives on Plains Group Holdings, Vericel, LGL Group, Bovie Medical, eGain, and Navios Maritime Acquisition — What Drives Growth in Today's Competitive Landscape
In new independent research reports released early this morning, Fundamental Markets released its latest key findings for all current investors, traders, and shareholders of Plains Group Holdings, L.P. (NYSE:PAGP), Vericel Corporation...
Nov 09, 2018 06:30 am ET
eGain Announces Schedule of Investor Conferences for November 2018
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced it will present at the following two investor conferences in November: 4th Annual ROTH Technology Corporate Access DayWednesday, November 14, 2018...
Nov 08, 2018 04:23 pm ET
eGain Reports 40% Growth Year over Year in SaaS Revenue (46% growth under ASC 605)
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2019 first quarter ended September 30, 2018. Ashu Roy, eGain CEO, commented, “Our SaaS and subscription revenue grew...
Nov 07, 2018 11:02 am ET
SHAREHOLDER ALERT: Purcell Julie & Lefkowitz LLP Is Investigating eGain Corporation for Potential Breaches Of Fiduciary Duty By Its Board of Directors
NEW YORK, Nov. 7, 2018 /PRNewswire/ -- Purcell Julie & Lefkowitz LLP, a class action law firm dedicated to representing shareholders nationwide, is investigating a potential breach of fiduciary duty claim involving the board of directors of eGain Corporation (NASDAQ: EGAN). ...
Oct 31, 2018 06:30 am ET
eGain to Announce Fiscal 2019 First Quarter Financial Results on November 8, 2018
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, will announce its fiscal 2019 first quarter financial results after the close of regular market trading on Thursday, November 8, 2018, followed by an investor...
Oct 11, 2018 06:30 am ET
Altitude Software enhances its Xperience Suite with eGain AI and Knowledge
eGain (NASDAQ: EGAN), the AI-powered customer engagement platform provider, today announced that Altitude Software will embed eGain AI and Knowledge Management into its Xperience Suite. According to a survey conducted by Forrester Consulting on...
Oct 08, 2018 01:59 pm ET
eGain to showcase customer success and innovation at DX 2018 Chicago
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain DX 2018 on November 13, 2018 at the Hyatt Regency O’Hare in Chicago. According to multiple research studies, 80-90% of digital experience...
Sep 26, 2018 06:30 am ET
OTP Bank Selects eGain’s Knowledge Management for Customer Service
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions today announced that OTP Bank, one of the largest banks serving Central and Eastern Europe, has selected eGain for omnichannel customer service. Pattern...
Sep 11, 2018 06:30 am ET
eGain Solve™ named a KMWorld Trend-Setting Product for 2018
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that eGain Solve, its digital-first omnichannel customer engagement suite, has been named a Trendsetting Product of 2018 by KMWorld Magazine. “In...
Sep 06, 2018 04:05 pm ET
eGain Reports 37% Growth Year over Year in SaaS Revenue in Fiscal 2018
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2018 fourth quarter and full year ended June 30, 2018. Fiscal 2018 Full Year Financial Highlights SaaS revenue...
Sep 06, 2018 06:30 am ET
eGain Announces Risk-free “AI Value in 30 Days” Program
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions today announced a revolutionary program “AI in 30 Days” to make it super-easy for contact centers and customer service organizations to get going with AI for...
Aug 24, 2018 06:30 am ET
eGain to Announce Fiscal 2018 Fourth Quarter and Full Year Financial Results on September 6, 2018
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2018 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 6, 2018, followed by an...
Aug 22, 2018 06:30 am ET
The General® deploys eGain to improve digital experiences for customers
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions today announced that The General® has deployed eGain Solve™ suite for digital customer engagement. The General® sells auto insurance nationwide, specializing...
Aug 02, 2018 06:30 am ET
eGain Cloud AlwaysOn™ Slays the “Scheduled Maintenance Downtime” Dragon for Digital Customer Engagement
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced the immediate availability of eGain Cloud AlwaysOn. An industry-first offering of its kind in digital customer engagement, eGain Cloud AlwaysOn...
Jul 23, 2018 07:36 am ET
SHAREHOLDER ALERT: Purcell Julie & Lefkowitz LLP Is Investigating eGain Corporation for Potential Breaches Of Fiduciary Duty By Its Board of Directors
NEW YORK, July 23, 2018 Purcell Julie & Lefkowitz LLP, a class action law firm dedicated to representing shareholders nationwide, is investigating a potential breach of fiduciary duty claim involving the board of directors of eGain Corporation (NASDAQ: EGAN). ...
Jul 20, 2018 06:30 am ET
eGain Enables Conversational Customer Service Through Apple Business Chat
eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced its integration with Apple Business Chat. According to Gartner, requests for customer support through consumer mobile messaging apps will...
Jun 28, 2018 06:30 am ET
UW Credit Union Selects eGain AI for Member Service
eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced that UW Credit Union (headquartered in Madison, Wisconsin) has selected eGain’s AI knowledge solution for agents and customer self-service to...
Jun 27, 2018 06:30 am ET
eGain Added to the Russell 2000® and Russell 3000® Indexes
eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced the Company has been added to the Russell 2000® and the Russell 3000® Indexes as part of the FTSE Russell’s annual reconstitution of its family of...
Jun 13, 2018 06:30 am ET
eGain to Participate in ROTH London Conference
eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that Ashu Roy, CEO will be participating in the ROTH Capital Partners London Conference taking place June 19-20, 2018 at the Dorchester Hotel in...
May 24, 2018 06:30 am ET
eGain to Participate in the Craig-Hallum Institutional Investor Conference in Minneapolis on May 30
eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that management will be participating in the 15th Annual Craig-Hallum Institutional Investor Conference taking place May 30, 2018 at The Depot...
May 14, 2018 03:30 am ET
eGain launches eGain Solve for Amazon Connect
eGain (NASDAQ:EGAN), a leading provider of cloud-based customer engagement solutions, today announced the immediate availability of eGain® Solve™ for Amazon Connect. Built on Amazon Web Services (AWS) cloud infrastructure, eGain Solve for Amazon...
May 07, 2018 04:05 pm ET
eGain Reports 30% Growth Year Over Year in Recurring Revenue in Q3 2018
eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2018 third quarter ended March 31, 2018. Fiscal 2018 Third Quarter Financial Highlights SaaS revenue was $8.9...
Apr 26, 2018 06:30 am ET
eGain to Announce Fiscal 2018 Third Quarter Financial Results on May 7, 2018
SUNNYVALE, Calif., April 26, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2018 third quarter financial results after the close of regular market trading on Monday, May 7, 2018,...
Apr 16, 2018 01:49 pm ET
eGain to showcase customer success and solution innovation at Digital+AI Day 2018 London
Consume innovation easily and leverage best practices to deliver DX success
Apr 11, 2018 07:00 am ET
Paylocity Selects eGain® AI™ to Help Guide Customer Service Experience
Payroll and HCM software solutions leader consumes innovation easily with eGain
Mar 13, 2018 06:30 am ET
eGain in KMWorld 100 for 12th Year in a Row—Recognized for AI Innovation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, March 13, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced that it has been named to the KMWorld 2018 list of 100 Companies That...
Mar 01, 2018 06:30 am ET
eGain to exhibit AI for Contact Centers at Enterprise Connect 2018
Company will also showcase transformational use-cases and success stories at scale
Feb 27, 2018 06:30 am ET
eGain announces webcast that features analyst on AI-powered digital transformation
Thought leadership webcast features Gartner analyst, covers sweeping trends and approaches to making digital experience transformation successful
Feb 27, 2018 06:30 am ET
eGain announces webcast that features analyst on AI-powered digital transformation
Thought leadership webcast features Gartner analyst, covers sweeping trends and approaches to making digital experience transformation successful
Feb 22, 2018 06:30 am ET
eGain Announces Schedule of Investor Conferences for February and March 2018
SUNNYVALE, Calif., Feb. 22, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced it will present at the following investor conferences in February and March 2018:
Feb 13, 2018 06:30 am ET
eGain expands European presence with UK cloud
Move addresses stringent data privacy requirements for the UK market
Feb 08, 2018 04:05 pm ET
Feb 08, 2018 01:00 pm ET
eGain Corporation to Host Earnings Call
NEW YORK, NY / ACCESSWIRE / February 8, 2018 / eGain Corporation (NASDAQ: EGAN) will be discussing their earnings results in their Q2 Earnings Call to be held on February 8, 2018 at 5:00 PM Eastern Time.
Feb 07, 2018 06:30 am ET
Consumers Say No to Chatbot Silos in US and UK Survey
Independent survey of 3000 consumers by Chatbots.org reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants
Feb 06, 2018 06:30 am ET
eGain to speak at Customer Service AI Forum at the University of Wisconsin E-Business Consortium
SUNNYVALE, Calif., Feb. 06, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced it will speak about transforming customer service with AI at the University of Wisconsin E-Business Consortium (UWEBC) on...
Jan 31, 2018 04:00 am ET
eGain CEO to Speak at Elisa Digital and AI Summit
SUNNYVALE, Calif. and NEWBURY, U.K., Jan. 31, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that company CEO Ashu Roy will talk about digital transformation at Elisa Digital and AI Summit.
Jan 29, 2018 06:30 am ET
eGain to Announce Fiscal 2018 Second Quarter Financial Results on February 8, 2018
SUNNYVALE, Calif., Jan. 29, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2018 second quarter financial results after the close of regular market trading on Thursday, February 8, 2018,...
Jan 25, 2018 06:30 am ET
eGain to exhibit at Avaya ENGAGE 2018
Company will showcase knowledge and AI-guided omnichannel customer engagement at conference co-hosted by Avaya and the International Avaya Users Group (IAUG)
Jan 23, 2018 06:30 am ET
eGain to exhibit at Call Centre World 2018 in Berlin
Company will join forces with Cisco to showcase knowledge-infused, AI-guided omnichannel customer engagement at Europe’s premier call centre conference
Jan 17, 2018 06:30 am ET
Waddell & Reed Financial, Inc. Selects eGain for Omnichannel Customer Service
Asset management pioneer will deploy eGain Solve™ Suite to provide knowledge-infused, AI-guided service across phone and digital touchpoints
Jan 11, 2018 06:30 am ET
eGain Enables Conversational Customer Service Through Facebook® Messenger™
SUNNYVALE, Calif., Jan. 11, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced its integration with Facebook Messenger.
Dec 19, 2017 06:30 am ET
eGain Announces Integration with Salesforce.com
SUNNYVALE, Calif., Dec. 19, 2017 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced its integration with Salesforce.com.
Nov 08, 2017 04:05 pm ET
eGain Reports 16% Growth Year Over Year in SaaS Revenue and $5.9 Million in Operating Cash Generated in Q1 2018
SUNNYVALE, Calif., Nov. 08, 2017 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2018 first quarter ended September 30, 2017.
Nov 07, 2017 06:30 am ET
American Eagle Financial Credit Union Selects eGain Knowledge+AI for Omnichannel Member Service
Full-service financial institution will use eGain solution to provide consultative customer service across contact centers and branch offices.
Nov 07, 2017 06:30 am ET
American Eagle Financial Credit Union Selects eGain Knowledge+AI for Omnichannel Member Service
Full-service financial institution will use eGain solution to provide consultative customer service across contact centers and branch offices....
Nov 02, 2017 04:05 pm ET
eGain Announces Schedule of Investor Conferences for November 2017
SUNNYVALE, Calif., Nov. 02, 2017 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced it will participate at the following two investor conferences in November:...
Nov 02, 2017 04:05 pm ET
eGain Announces Schedule of Investor Conferences for November 2017
SUNNYVALE, Calif., Nov. 02, 2017 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced it will participate at the following two investor conferences in November:
Nov 01, 2017 06:30 am ET
eGain to Announce Fiscal 2018 First Quarter Financial Results on November 8, 2017
SUNNYVALE, Calif., Nov. 01, 2017 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2018 first quarter financial results after the close of regular market trading on Wednesday, November 8,...
Sep 06, 2017 04:28 pm ET
eGain Reports 33% Sequential Growth in SaaS Revenue and $3.9 Million in Operating Cash Generated in Q4 2017
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2017 fourth quarter and full year ended June 30, 2017.
Aug 29, 2017 06:30 am ET
eGain to Announce Fiscal 2017 Fourth Quarter and Full Year Financial Results on September 6, 2017
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2017 fourth quarter and full year financial results after the close of regular market trading on Wednesday, September 6, 2017, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.
Aug 17, 2017 04:05 pm ET
eGain Appoints SaaS Sales Veteran Todd Woodstra as Senior Vice President, Global Sales
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced that Todd Woodstra has joined the Company as Senior Vice President, Global Sales.
Jun 26, 2017 06:30 am ET
eGain announces embedded AI knowledge for Cisco Finesse(TM) desktop
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced eGain Solve™ for Cisco, a cloud-based solution seamlessly integrated with Cisco's contact center platform and offered as part of the Cisco SolutionsPlus™ program.
Jun 01, 2017 04:00 am ET
eGain expands European presence with German cloud
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that eGain will expand its European operations with the option to host data in its Germany-based cloud.
May 23, 2017 06:30 am ET
eGain to Present at Cowen 45th Annual Technology, Media & Telecom Conference on June 1st in NYC
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Ashu Roy, CEO, will present at the Cowen and Company 45th Annual Technology, Media & Telecom Conference on Thursday, June 1, 2017 at 2:45 p.m. Eastern Time. The conference is being held at the Lotte New York Palace Hotel in New York City.
May 11, 2017 04:56 pm ET
eGain debuts in the Magic Quadrant for CRM Customer Engagement Center
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Gartner has added the company to its May 2017 "Magic Quadrant for CRM Customer Engagement Center."
May 11, 2017 06:30 am ET
Finding Answers to Customer Questions The Biggest Hurdle For Contact Center Agents, Study Finds
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced the findings of an industry-first survey of contact center agents regarding their biggest pain points in providing service when the customer is on the line. The survey revealed that finding the single right answer to customer questions is the biggest barrier to providing good customer service, followed closely by different systems giving different answers. Having to hop from application to application during the interaction was the third biggest challenge.
May 10, 2017 04:05 pm ET
eGain Reports New SaaS Bookings Growth of 88% and Backlog Growth of 43% Year Over Year in Q3 2017
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2017 third quarter ended March 31, 2017.
May 02, 2017 06:30 am ET
eGain to Announce Fiscal 2017 Third Quarter Financial Results on May 10, 2017
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2017 third quarter financial results after the close of regular market trading on Wednesday, May 10, 2017, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.
Apr 12, 2017 01:58 pm ET
eGain rated a Leader by CRM Magazine in Contact Center Knowledge Management
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced that it has been named a Leader in the Contact Center Search category of CRM Magazine's fourteenth annual CRM Service Awards.
Feb 28, 2017 04:05 pm ET
Christine Russell Joins eGain Board of Directors
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced the appointment of Christine Russell, CFO of UniPixel, Inc., to its board of directors effective February 24, 2017. Ms. Russell's term will expire at eGain's 2018 annual shareholders meeting and she will be eligible for re-election by eGain's shareholders at that time.
Feb 16, 2017 03:00 am ET
eGain to exhibit at Call Centre World (CCW) 2017
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that the company will showcase its award-winning digital engagement suite for the Cisco contact centre infrastructure -- eGain Solve™ for Cisco Unified CCE™ -- at CCW 2017 in Berlin, scheduled for February 21st through 23rd, 2017.
Feb 14, 2017 01:30 am ET
eGain announces Digital+AI Day London 2017
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, will hold its annual European thought leadership and networking event, Digital+AI Day, in London, on March 14, 2017. Free to attend and sold out last year, the event for this year will feature hot trends and success stories on leveraging next-gen knowledge management, AI, and connected analytics for digital transformation in customer engagement.
Feb 09, 2017 04:05 pm ET
eGain Announces Fiscal 2017 Second Quarter Financial Results
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2017 second quarter ended December 31, 2016.
Feb 01, 2017 06:30 am ET
eGain to Announce Fiscal 2017 Second Quarter Financial Results on February 9, 2017
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2017 second quarter financial results after the close of regular market trading on Thursday, February 9, 2017, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.
Nov 22, 2016 06:30 am ET
eGain to Attend the Benchmark Discovery Conference in Chicago on December 1, 2016
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced that Eric Smit, CFO, will be participating in the Benchmark Company's Annual Micro Cap Discovery One-on-One Conference taking place on Thursday, December 1, 2016 at the Palmer House Hilton Hotel in Chicago.
Nov 15, 2016 06:30 am ET
eGain to unveil click-to-solve(TM) capability for customer service at Gartner summit
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that it will unveil click-to-solve™, a radically simple solution to improve customer service efficiency and reduce customer effort, at Gartner Application Strategies and Solutions Summit, scheduled to be held December 6-8 in Las Vegas, NV.
Nov 09, 2016 04:05 pm ET
eGain Announces Fiscal 2017 First Quarter Financial Results
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2017 first quarter ended September 30, 2016.
Nov 01, 2016 06:30 am ET
eGain to Participate at the ROTH Technology Corporate Access Day on November 16, 2016
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Ashu Roy, CEO, and Eric Smit, CFO, will participate at the ROTH Capital Partners Annual Technology Corporate Access Day on November 16, 2016 in New York City.
Oct 31, 2016 06:30 am ET
eGain to Announce Fiscal 2017 First Quarter Financial Results on November 9, 2016
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2017 first quarter financial results after the close of regular market trading on Wednesday, November 9, 2016, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.
Oct 25, 2016 06:30 am ET
Express Gifts Ltd deploys eGain Cloud for digital customer engagement
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Express Gifts Ltd, one of the largest direct mail order businesses in the UK, has deployed eGain Cloud™ for knowledge-powered digital customer service. This solution has been deployed across Express Gifts' Studio and Ace brands, serving around 1.5 million customers.
Oct 05, 2016 06:30 am ET
eGain Appoints Maureen Ellenberger as Senior Advisor
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that it has brought on board Maureen Ellenberger as Senior Advisor. Formerly Director of Veterans Relationship Management at the Department of Veterans Affairs (VA), Maureen will bring industry-specific insights to guide solution and business development for eGain in the healthcare sector.
Oct 03, 2016 06:30 am ET
Fiserv Transforms Customer Service With eGain(R) Knowledge(TM)
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Fiserv (NASDAQ: FISV) is using eGain Knowledge to achieve breakthrough improvements in customer satisfaction and contact center metrics.
Sep 08, 2016 04:05 pm ET
eGain Announces Fiscal 2016 Fourth Quarter and Full Year Financial Results
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2016 fourth quarter and full year ended June 30, 2016.
Aug 29, 2016 10:03 am ET
eGain to Announce Fiscal 2016 Fourth Quarter and Full Year Financial Results on September 8, 2016
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2016 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 8, 2016, followed by an investor conference call and webcast slide presentation at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.
Aug 29, 2016 06:30 am ET
eGain Virtual Assistant(TM) Named KMWorld Trend-Setting Product of 2016
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that its Artificial Intelligence-powered chatbot solution, eGain Virtual Assistant™, has been named in KMWorld Magazine's list of Trend-Setting Products of 2016.
Aug 11, 2016 06:30 am ET
eGain Reports Selected Preliminary Financial Results
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced selected preliminary financial results for its fiscal 2016 fourth quarter and full year ended June 30, 2016.
Jul 06, 2016 11:30 pm ET
eGain Announces Distribution Agreement With Elisa
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Elisa (HEX: ELISA), a leading communications and online service provider in Finland, will market and resell eGain's award-winning cloud solutions for knowledge-guided digital engagement in Finland.
Jun 21, 2016 06:30 am ET
eGain Knowledge(TM) Receives 2016 Avaya DevConnect Innovation Award
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that the eGain Knowledge Snap-in for Avaya Breeze™ has been selected for a 2016 Avaya DevConnect Innovation Award. The eGain Knowledge Snap-in for Avaya Breeze helps eliminate the customer frustration built up while waiting for "the next available agent." The Snap-in sends an SMS link to the customer, enabling them to access relevant content while keeping their place in queue.
May 19, 2016 06:30 am ET
eGain to Host Digital+AI Day 2016 in Chicago
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on October 11, 2016 in Chicago. The event will build on the success of eGain Digital Day London, which was sold out with a 30% increase in attendance year over year and transformational success stories presented by CxO's representing eGain clients EE (formerly Everything Everywhere, now part of BT Group) and HMRC (Her Majesty's Revenue and Customs).
May 05, 2016 04:05 pm ET
eGain Announces Fiscal 2016 Third Quarter Financial Results
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2016 third quarter ended March 31, 2016.

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