eGain Corp (OQ:EGAN)

Mar 25, 2024 06:30 am ET
eGain Announces AssistGPT™ for CCaaS at Enterprise Connect
eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT™ generative AI service for CCaaS at Enterprise Connect 2024, being held March 25-28 in Orlando, Florida. An integral...
Mar 12, 2024 04:05 pm ET
eGain to Participate in the Annual Roth Conference on March 18, 2024
eGain (NASDAQ: EGAN), a knowledge automation platform for customer engagement, today announced that CEO Ashu Roy and CFO Eric Smit will be hosting meetings with investors on March 18, 2024 at the 36th Annual Roth Conference taking place March...
Feb 23, 2024 06:30 am ET
eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin
eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement, today announced that the company will showcase eGain Knowledge Hub with AssistGPT™ at CCW Berlin, scheduled for February 26-29. Rated #1 by analysts and KMWorld, the...
Feb 08, 2024 04:05 pm ET
eGain Reports Growing Profitability in its Fiscal Second Quarter; New Logos Increase with AssistGPT AI Offering
eGain (Nasdaq: EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 second quarter ended December 31, 2023. “Our AssistGPT offering helped us win new logos in the quarter," said Ashu Roy,...
Jan 25, 2024 06:30 am ET
eGain to Announce Fiscal 2024 Second Quarter Financial Results on February 8, 2024
eGain (NASDAQ: EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 second quarter financial results after the close of regular market trading on Thursday, February 8, 2024, followed by an investor...
Dec 12, 2023 06:30 am ET
TENAQUIP Selects eGain for Digital Customer Service
eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that TENAQUIP Limited, a leading distributor of industrial supplies, selected eGain for digital customer service (DCS). One of Canada’s Best...
Dec 05, 2023 06:30 am ET
Investment Management Giant Selects eGain to Modernize Knowledge Management
eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that a global investment management company has selected eGain Knowledge Hub™ to transform experiences for thousands of contact center agents,...
Dec 04, 2023 08:00 am ET
David Kanen, president of Kwm llc issues letter to the eGain board calling for the formation of a special committee and sale of egan. He also excoriates CEO Ashu Roy.
Dear EGAN Board of Directors, We, Kanen Wealth Management, LLC, owner of approximately 7% of eGain Corporation’s (“EGAN” or the “Company”) common shares, are calling on the board to formally hire an investment banker and form a special...
Nov 10, 2023 01:23 pm ET
eGain Wins KMWorld Magazine’s KM Promise Award for 2023
eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that it was selected by KMWorld magazine for the 2023 KMPromise Award. Presented to eGain at the KMWorld 2023 Conference in Washington, D.C.,...
Nov 09, 2023 06:30 am ET
eGain to Participate in Two Upcoming Investor Conferences to Discuss AssistGPT, its First-of-its-Kind Solution for Automating Knowledge for Customer Engagement
eGain (NASDAQ: EGAN), a knowledge automation platform for customer engagement, today announced it will be participating in the following investor conferences: Roth 12th Annual New York Technology Conference Wednesday, November 15th (one-on-one...
Nov 08, 2023 06:30 am ET
eGain Named a Visionary in the 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that it has been named a Visionary in the Gartner Magic Quadrant for the CRM Customer Engagement Center. Published on November 1, 2023, the...
Nov 02, 2023 04:05 pm ET
eGain Reports Improved Profitability and Operating Cash Flow in Q1 2024
eGain (Nasdaq: EGAN), a knowledge automation platform for customer engagement, today announced financial results for its fiscal 2024 first quarter ended September 30, 2023. “We delivered top and bottom-line results ahead of both our projections...
Oct 24, 2023 06:30 am ET
eGain to Announce Fiscal 2024 First Quarter Financial Results on November 2, 2023
eGain (NASDAQ: EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2024 first quarter financial results after the close of regular market trading on Thursday, November 2, 2023, followed by an investor conference...
Oct 18, 2023 06:30 am ET
Rogue Credit Union Elevates CX with eGain Knowledge Hub
eGain Corporation (NASDAQ: EGAN), the leading knowledge hub for customer engagement, announced that Rogue Credit Union has deployed its top-rated solution to assist contact center agents and retail bankers across the business. According to the...
Sep 25, 2023 06:00 am ET
eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, launched eGain AssistGPT™ at its Solve™ 23 conference, being held on September 25, at the Brewery, London. An integral part of...
Sep 14, 2023 04:05 pm ET
eGain Reports Fiscal 2023 Fourth Quarter and Full Year Financial Results
eGain (Nasdaq: EGAN), a leading knowledge platform for customer engagement, today announced financial results for its fiscal 2023 fourth quarter and full year ended June 30, 2023. “We finished the year strong, delivering top and bottom-line...
Sep 05, 2023 04:05 pm ET
eGain to Announce Fiscal 2023 Fourth Quarter and Full Year Financial Results on September 14, 2023
eGain (NASDAQ: EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2023 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 14, 2023, followed by an...
Aug 29, 2023 06:30 am ET
eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23 conference to be held on September 25, at the Brewery, London. It will showcase the next generation of...
Jul 20, 2023 06:30 am ET
eGain Partners with Talkdesk to Modernize Customer Service
eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, announced a partnership with Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, to help businesses modernize customer service...
Jun 27, 2023 06:30 am ET
eGain Launches One-of-a-Kind Pilot Program for Generative AI
eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of a unique pilot program to help businesses adopt generative AI in a risk-free way—eGain® Innovation in 30 Days™ for...
Jun 21, 2023 06:30 am ET
eGain Launches First-of-Its-Kind Knowledge Academy to Create Global Community of Modern Knowledge Management Practitioners
eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain® Knowledge Academy™. Dedicated to fostering a community of knowledge management (KM)...
May 17, 2023 06:30 am ET
eGain Announces Upcoming Investor Conferences
eGain (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced it will be participating in the following investor conferences: Craig-Hallum 20th Annual Institutional Investor Conference Wednesday, May 31st...
May 11, 2023 04:05 pm ET
eGain Reports Fiscal 2023 Third Quarter Financial Results
eGain (Nasdaq: EGAN), a leading knowledge platform for customer engagement, today announced financial results for its fiscal 2023 third quarter ended March 31, 2023. “Our North America renewal and expansion rates remained strong during the...
May 04, 2023 06:30 am ET
Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation
eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced that Randolph-Brooks Federal Credit Union (RBFCU) selected the eGain AI Coach™ to offer personalized financial wellness plans at scale to its...
May 02, 2023 06:30 am ET
eGain to Announce Fiscal 2023 Third Quarter Financial Results on May 11, 2023
eGain (NASDAQ: EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2023 third quarter financial results after the close of regular market trading on Thursday, May 11, 2023, followed by an investor conference call...
Apr 20, 2023 06:30 am ET
eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons
eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement today announced the release of “Knowledge Management For Dummies, eGain Special Edition”, published by John Wiley & Sons. Available in both e-book and print...
Apr 18, 2023 06:30 am ET
KMWorld Survey Shows Huge Untapped Potential for Modern Knowledge Management Across the Enterprise
eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced the findings from a KMWorld survey. The research revealed that knowledge management (KM) is still under-used in the enterprise. Per Gartner,...
Feb 27, 2023 06:30 am ET
eGain to Participate in the Annual ROTH Conference on March 13, 2023
eGain (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced that management will be hosting meetings with investors on March 13, 2023 at the 35th Annual ROTH Conference taking place March 12-14, 2023 in Dana Point,...
Feb 15, 2023 06:30 am ET
eGain Integrates with Microsoft Teams™ to Boost Employee Productivity
eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced that its eGain Knowledge Hub solution is now integrated with Microsoft Teams™. The certified connector leverages eGain’s BYO (Bring Your Own)...
Feb 14, 2023 04:05 pm ET
eGain Reports Record Revenue in Second Quarter of Fiscal 2023
eGain (Nasdaq: EGAN), a leading knowledge platform for customer engagement automation, today announced financial results for its fiscal 2023 second quarter ended December 31, 2022. “We delivered another quarter of record revenue, ahead of our...
Feb 08, 2023 06:30 am ET
eGain Delivers Instant Answers™ with Generative AI, Driving Knowledge Automation
eGain Corporation (NASDAQ: EGAN), a leading knowledge platform for enterprises, today announced the general availability of eGain Instant Answers™, a radically simple experience for users to find relevant answer snippets from enterprise knowledge...
Feb 01, 2023 06:30 am ET
eGain to Announce Fiscal 2023 Second Quarter Financial Results on February 14, 2023
eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement automation, will announce its fiscal 2023 second quarter financial results after the close of regular market trading on Tuesday, February, 14, 2023, followed by an...
Dec 01, 2022 06:30 am ET
eGain Named as a Supplier on the Crown Commercial Services G-Cloud Framework
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement, today announced that it has been approved as a supplier on Crown Commercial Service’s (CCS) G-Cloud Framework. CCS supports the public...
Nov 14, 2022 04:05 pm ET
eGain Reports Record Revenue in First Quarter of Fiscal 2023, Up 20% Year Over Year; Announces $20 Million Stock Repurchase Program
eGain (Nasdaq: EGAN), the leading AI knowledge platform for customer engagement automation, today announced financial results for its fiscal 2023 first quarter ended September 30, 2022. “We delivered record revenue and top and bottom-line...
Nov 04, 2022 06:30 am ET
eGain Wins KMWorld Magazine’s Readers’ Choice Award for 2022
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, today announced that its enterprise KM platform, the eGain Knowledge Hub™, was selected as the Readers’ choice by the...
Nov 03, 2022 04:05 pm ET
eGain to Participate in the Annual ROTH Technology Event in New York on November 16, 2022
eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement automation, today announced that management will be participating in the 11th Annual ROTH Technology Event taking place on Wednesday, November 16, 2022 at The Yale Club...
Nov 02, 2022 04:05 pm ET
eGain to Announce Fiscal 2023 First Quarter Financial Results on November 14, 2022
eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement automation, will announce its fiscal 2023 first quarter financial results after the close of regular market trading on Monday, November 14, 2022, followed by an...
Oct 03, 2022 06:30 am ET
eGain named a Representative Vendor in the 2022 Gartner® Market Guide for Customer Service Knowledge Management Systems
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, today announced that it has been named in the 2022 Gartner Market Guide for Customer Service Knowledge Management Systems....
Sep 28, 2022 06:30 am ET
Hypergrowth Online Retailer Selects eGain Knowledge Hub™ to Deliver Wow Experiences
eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that a fast-growing online sports retailer selected the eGain Knowledge Hub™ to deliver easy and fun experiences for...
Sep 20, 2022 06:30 am ET
Multinational Fleet Management Company Selects eGain Knowledge Hub™ to Power Digital-First Customer Service
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, today announced that one of the world’s largest fleet management companies has selected the eGain Knowledge Hub to automate...
Sep 15, 2022 06:30 am ET
Leading International Airline Selects eGain Knowledge Hub™ to Elevate Customer Service
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that a leading international airline has selected the eGain Knowledge Hub™ to unify knowledge silos and take customer...
Sep 08, 2022 04:05 pm ET
eGain Reports 21% SaaS Revenue Growth for Fiscal 2022 Driven by Increased Demand for Knowledge Powered Digital Customer Engagement Solutions
eGain (Nasdaq: EGAN), the leading AI knowledge platform for customer engagement automation, today announced financial results for its fiscal 2022 fourth quarter and full year ended June 30, 2022. “We finished the year strong, delivering top and...
Sep 07, 2022 06:30 am ET
eGain Connects with IBM Watson Assistant for Smarter Service
eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced the availability of a pre-built connector for IBM Watson Assistant. The connector leverages eGain’s unique BYOB™ (Bring...
Aug 31, 2022 06:30 am ET
eGain Solve™ Conference Ushers the Renaissance of Knowledge to Empower Agents and Serve Customers
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced eGain Solve™ 22 conference, showcasing the power of modern knowledge management to reimagine not only customer...
Aug 30, 2022 04:05 pm ET
eGain to Announce Fiscal 2022 Fourth Quarter and Full Year Financial Results on September 8, 2022
eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement automation, will announce its fiscal 2022 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 8, 2022,...
Aug 30, 2022 06:30 am ET
Allegiance, a Cigna Company, selects eGain for knowledge-powered digital engagement
eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that Allegiance Benefit Plan Management, a subsidiary of Cigna Corporation, has selected eGain to provide digital-first...
Jul 21, 2022 06:30 am ET
eGain named a KMWorld AI 50 Company
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that it has again been named to the 2022 KMWorld AI 50: The Companies Empowering Intelligent Knowledge Management list. The list...
Jul 19, 2022 09:30 am ET
eGain Knowledge Hub™ Connects with Microsoft SharePoint™ to Unleash Business Value from Content
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that its award-winning solution for knowledge management—eGain Knowledge Hub™—now natively connects with Microsoft...
Jun 14, 2022 06:30 am ET
Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced findings from a groundbreaking agent experience (AX) survey of US contact centers. Conducted by BenchmarkPortal, the...
Jun 10, 2022 02:01 pm ET
eGain Knowledge Hub™ Now Available for Cisco Webex Contact Center
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning solution for knowledge management—eGain Knowledge Hub™— is now integrated with Cisco Webex Contact...
Jun 09, 2022 06:30 am ET
eGain clients shine in Newsweek’s Best Customer Service Survey yet again
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that its clients topped the lists in several industry sectors in Newsweek’s Best Customer Service 2022 Survey....
May 25, 2022 04:05 pm ET
eGain Announces Schedule of Investor Conferences in June
eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement automation, today announced it will be participating in the following three investor conferences in June: Craig-Hallum 19th Annual Institutional Investor Conference...
May 05, 2022 04:05 pm ET
eGain Reports Record Revenue in Third Quarter of Fiscal 2022, Up 21% Year Over Year
eGain (Nasdaq: EGAN), the leading AI knowledge platform for customer engagement automation, today announced financial results for its fiscal 2022 third quarter ended March 31, 2022. “We delivered another quarter of record revenue, ahead of our...
Apr 28, 2022 06:30 am ET
eGain to Announce Fiscal 2022 Third Quarter Financial Results on May 5, 2022
eGain (NASDAQ: EGAN), a leading cloud platform provider of customer engagement automation, will announce its fiscal 2022 third quarter financial results after the close of regular market trading on Thursday, May 5, 2022, followed by an investor...
Mar 07, 2022 06:30 am ET
eGain to Participate in the Annual ROTH Conference on March 14, 2022
eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, today announced that management will be hosting meetings with investors on March 14, 2022 during the 34th Annual ROTH Conference taking place March 13-15, 2022 in Dana...
Mar 03, 2022 06:30 am ET
Wisconsin Department of Workforce Development selects eGain for knowledge-powered digital citizen engagement
eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced that the Wisconsin Department of Workplace Development (DWD) has selected eGain to modernize citizen service.  The Wisconsin...
Feb 25, 2022 03:06 pm ET
eGain to Showcase Financial Coaching Automation Solution at CUNA GAC 2022
eGain Corporation (NASDAQ: EGAN), a leading customer engagement automation provider, today announced it will showcase its AI solution for automated financial coaching, as a sponsor at the CUNA GAC (Credit Union National Association Governmental...
Feb 21, 2022 06:30 am ET
eGain to Showcase AI Knowledge Innovation and Client Success at Mobile World Congress 2022
eGain Corporation (NASDAQ: EGAN), a leading AI Knowledge provider for customer engagement automation, today announced it will present at MWC (Mobile World Congress) Barcelona, being held from February 28 to March 3. Customer service is the #1...
Feb 03, 2022 04:05 pm ET
eGain Reports Record Revenue in Second Quarter of Fiscal 2022, Up 20% Year Over Year, and Raises Revenue Guidance for Full Fiscal Year
eGain (NASDAQ: EGAN), a leading cloud platform provider of customer engagement automation, today announced financial results for its fiscal 2022 second quarter ended December 31, 2021. “Strong bookings drove record revenue in the quarter, well...
Feb 03, 2022 06:30 am ET
eGain Knowledge Hub receives ServiceNow Built on Now certification
eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge management, with ServiceNow, has received ServiceNow Built On Now certification. The highest technical...
Jan 26, 2022 06:30 am ET
eGain to Announce Fiscal 2022 Second Quarter Financial Results on February 3, 2022
eGain (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, will announce its fiscal 2022 second quarter financial results after the close of regular market trading on Thursday, February 3, 2022, followed by an...
Jan 12, 2022 06:30 am ET
eGain Achieves FedRAMP Authorization with IRS sponsorship
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced it has achieved authorization from the Federal Risk and Authorization Management Program (FedRAMP). eGain’s sponsoring agency is...
Dec 31, 2021 01:19 pm ET
eGain announces 2021 EMEA Partner Award winners
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain 2021 Econet™ Partner Awards for EMEA. Winners are selected based on market presence, domain expertise,...
Dec 13, 2021 03:17 pm ET
eGain Announces 2021 NA Partner Award Winners
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain 2021 Econet™ Partner Awards for North America. Winners are selected based on market presence, domain...
Dec 13, 2021 06:30 am ET
eGain Knowledge Hub™ Now Available on Five9 CX Marketplace
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning solution for knowledge management — eGain Knowledge Hub™ — has been accredited by Five9 and is now...
Nov 23, 2021 06:30 am ET
eGain to Participate in The Benchmark Company Discovery One-On-One Virtual Investor Conference on December 2, 2021
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it will be participating in the Benchmark Company Discovery One-on-One Virtual Investor Conference on Thursday, December 2, 2021. Event:...
Nov 16, 2021 06:30 am ET
Marquee eGain Client Bags KM World Reality Award for 2021
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that BT Consumer, one of its marquee clients, was selected for the KM Reality Award at the KMWorld Connect Conference 2021....
Nov 09, 2021 04:05 pm ET
eGain Reports Record Revenue in First Quarter of Fiscal 2022, Up 13% Year Over Year, and Raises Full Year Revenue Guidance
eGain (NASDAQ: EGAN), a leading cloud platform provider of customer engagement automation, today announced financial results for its fiscal 2022 first quarter ended September 30, 2021. “We are off to a good start to our new fiscal year,...
Nov 04, 2021 04:05 pm ET
eGain Announces Schedule of Investor Conferences in November
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it will be participating in the following three investor conferences in November: Berenberg U.S. CEO Conference 2021 Wednesday, November 10,...
Nov 02, 2021 04:05 pm ET
eGain to Announce Fiscal 2022 First Quarter Financial Results on November 9, 2021
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2022 first quarter financial results after the close of regular market trading on Tuesday, November 9, 2021, followed by an investor...
Nov 02, 2021 06:30 am ET
eGain CEO to keynote at the KMWorld Connect Conference 2021
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that CEO Ashu Roy will deliver a keynote at the KMWorld Connect Conference 2021 on the missing ingredient in digital...
Nov 01, 2021 06:30 am ET
eGain Knowledge Hub™ Now Available on Genesys® AppFoundry™
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning solution for knowledge management—eGain Knowledge Hub™—is now available on Genesys™ AppFoundry....
Oct 26, 2021 06:30 am ET
Hypergrowth UK auto insurance firm selects eGain for knowledge-powered customer engagement
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that one of UK’s fastest growing motor insurers has selected eGain as their new platform for digital transformation of customer...
Oct 22, 2021 06:30 am ET
US Insurance Giant Selects eGain Knowledge Hub™ to power Enterprise-wide Member Engagement
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that a Top 5 insurance company in the US has selected eGain Knowledge Hub™ as its strategic knowledge management platform for...
Sep 07, 2021 06:30 am ET
eGain Launches the Knowledge Hub™, Turbocharging Digital Transformation of Customer Engagement
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced the availability of eGain Knowledge Hub™, the company’s next-gen knowledge management solution. According to Gartner, organizations at advanced...
Sep 01, 2021 04:05 pm ET
eGain Reports 18% Increase in SaaS Revenue for Fiscal 2021; Topline Growth Driven by New Customers and Enterprise Expansions
eGain (NASDAQ: EGAN), a leading provider of digital customer engagement solutions, today announced financial results for its fiscal 2021 fourth quarter and full year ended June 30, 2021. “We delivered solid financial performance to end our fiscal...
Sep 01, 2021 06:30 am ET
Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a leading cryptocurrency exchange has selected the eGain Knowledge Hub™ to provide customer service. Crypto customers are savvy, and their...
Aug 30, 2021 06:30 am ET
eGain Announces Schedule of Virtual Investor Conferences in September
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced it will be participating in the following two investor conferences in September: D.A. Davidson 20th Annual Software and Internet Conference...
Aug 26, 2021 06:30 am ET
eGain Knowledge Hub Now Available on SAP® Store
eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced its award-winning solution for knowledge management—eGain Knowledge Hub™— is now available on SAP® Store, the online marketplace...
Aug 25, 2021 04:05 pm ET
eGain to Announce Fiscal 2021 Fourth Quarter and Full Year Financial Results on September 1, 2021
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2021 fourth quarter and full year financial results after the close of regular market trading on Wednesday, September 1, 2021,...
Aug 17, 2021 06:30 am ET
eGain Virtual Financial Coach™ Experiences Early Success with Credit Unions
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that 25 credit unions have deployed the eGain Virtual Financial Coach since its launch in March earlier this year. Thousands of consumers are...
Aug 03, 2021 06:30 am ET
eGain to Present at Oppenheimer 24th Annual Technology, Internet and Communications Conference on August 9, 2021
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that management is scheduled to present at the Oppenheimer Virtual 24th Annual Technology, Internet & Communications Conference on Monday, August 9, 2021...
Jul 15, 2021 06:30 am ET
eGain Expects Fiscal 2021 Revenue and Earnings to Exceed Guidance
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced that it expects revenue and earnings for its fiscal 2021 full year ended June 30, 2021 to be at or above the high end of its previously provided...
Jun 24, 2021 06:30 am ET
eGain Clients Excel in Newsweek’s Best Customer Service 2021 Survey
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that its clients were the leaders in several industry sectors in Newsweek’s Best Customer Service 2021 Survey. Conducted by the respected global...
Jun 16, 2021 06:30 am ET
eGain to Participate at the ROTH Virtual London Conference
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced that management will be hosting virtual meetings with investors June 21st through June 23rd during the 7th Annual ROTH Virtual London Conference....
Jun 08, 2021 06:30 am ET
eGain Achieves HITRUST CSF® Certification to Manage Risk, Improve Security Posture, and Meet Compliance Requirements
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that eGain Cloud has earned Certified status for information security by HITRUST. HITRUST CSF Certified status demonstrates that eGain Cloud has...
Jun 02, 2021 06:30 am ET
The Family Court of the State of Delaware Advances Digital Citizen Engagement with eGain
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that the Family Court of the State of Delaware has selected eGain for virtual assistance and live chat digital channels. With the mission of...
May 28, 2021 04:05 pm ET
eGain to Participate in Craig-Hallum Institutional Investor Virtual Conference on June 2, 2021
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that management will be hosting virtual meetings with investors on Wednesday, June 2, 2021 during the 18th Annual Craig-Hallum Institutional...
May 12, 2021 06:30 am ET
eGain to Present at the 16th Annual Needham Virtual Technology & Media Conference on May 17, 2021
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that management is scheduled to present at the 16th Annual Needham Virtual Technology & Media Conference on Monday, May 17, 2021 at 3:45 pm ET,...
May 11, 2021 04:05 pm ET
eGain Reports SaaS Revenue Growth of 19% for First Nine Months of Fiscal 2021
eGain (NASDAQ: EGAN), a leading provider of digital customer engagement solutions, today announced financial results for its fiscal 2021 third quarter ended March 31, 2021. “We delivered strong financial results in the third quarter, ahead of...
May 04, 2021 06:30 am ET
eGain to Announce Fiscal 2021 Third Quarter Financial Results on May 11, 2021
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2021 third quarter financial results after the close of regular market trading on Tuesday, May 11, 2021, followed by an investor...
Apr 20, 2021 06:30 am ET
Goodyear Rolls Out Digital Customer Service with eGain
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that The Goodyear Tire & Rubber Company (NASDAQ: GT) has deployed eGain for digital-first, omnichannel customer engagement.   True to its goal of...
Apr 01, 2021 06:30 am ET
Hypergrowth retailer automates digital shopper engagement with eGain
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a fast-growing online retailer leverages eGain for digital customer engagement automation. The multi-brand retailer was struggling to meet...
Mar 17, 2021 06:30 am ET
Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced the results of their survey on customer experiences with IVR systems. The central finding was that legacy IVRs frustrate customers due to long hold...
Mar 09, 2021 06:30 am ET
eGain Announces Schedule of Virtual Investor Conferences in March
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it has been invited to participate in the following two investor conferences in March: Jefferies Enterprise Communications Summit Fireside...
Mar 02, 2021 07:00 am ET
GreenPath and eGain Launch Unique Anytime-Anywhere Virtual Financial Coach™
GreenPath Financial Wellness, a national nonprofit that provides financial counseling and education, and eGain (NASDAQ: EGAN), a leading customer engagement platform provider, have launched the Virtual Financial Coach™, a unique, turnkey solution for financial counseling automation. Deployable by banks and credit unions in minutes, the secure digital tool offers personalized financial advice 24x7 to people on any smart phone or computer. It uses eGain’s digital engagement automation technology, powered by Artificial Intelligence (AI) and Machine Learning (ML), to deliver GreenPath’s tru
Mar 02, 2021 07:00 am ET
GreenPath and eGain Launch Unique Anytime-Anywhere Virtual Financial Coach™
GreenPath Financial Wellness, a national nonprofit that provides financial counseling and education, and eGain (NASDAQ: EGAN), a leading customer engagement platform provider, have launched the Virtual Financial Coach™, a unique, turnkey solution...
Feb 10, 2021 04:05 pm ET
eGain Reports SaaS Revenue Growth of 21% for First Six Months of Fiscal 2021
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2021 second quarter ended December 31, 2020. “We delivered solid results in the quarter, with healthy SaaS...
Jan 27, 2021 06:30 am ET
eGain to Announce Fiscal 2021 Second Quarter Financial Results on February 10, 2021
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2021 second quarter financial results after the close of regular market trading on Wednesday, February 10, 2021, followed by an...
Jan 05, 2021 06:30 am ET
eGain to Present at the 23rd Annual Needham Virtual Growth Conference on January 12, 2021
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that management is scheduled to present at the 23rd Annual Needham Virtual Growth Conference on Tuesday, January 12, 2021 at 3:30 pm ET, with...
Nov 10, 2020 04:05 pm ET
eGain Reports SaaS Revenue Growth of 29% Year over Year and an Operating Cash Flow Margin of 30% in Q1 2021
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2021 first quarter ended September 30, 2020. “We are excited about our SaaS logo growth this quarter,” said...
Nov 10, 2020 06:30 am ET
eGain Modernizes IVR Engagement with AI, Digital, and Analytics
eGain (NASDAQ: EGAN), a leading customer engagement platform provider, today announced eGain Smart IVR™, an all-in-one solution to modernize IVR-based customer engagement. The IVR “headache” in the smartphone ageAccording to a recent Accenture...
Nov 04, 2020 06:30 am ET
eGain Announces Schedule of Investor Conferences for November 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it has been invited to participate in the following three investor conferences in November: ROTH Technology Virtual Conference Wednesday,...
Nov 03, 2020 06:30 am ET
Global Automaker Modernizes Customer Engagement with eGain
eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a global automaker has selected eGain for unified customer messaging and engagement automation. The automaker wanted to make it effortless...
Oct 29, 2020 06:30 am ET
eGain to Announce Fiscal 2021 First Quarter Financial Results on November 10, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2021 first quarter financial results after the close of regular market trading on Tuesday, November 10, 2020, followed by an investor...
Sep 14, 2020 07:00 am ET
eGain Achieves FedRAMP “In Process” Status
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that it has achieved “in process” status on the Federal Risk and Authorization Management Program (FedRAMP) Marketplace. The company is currently working...
Sep 04, 2020 06:30 am ET
eGain Announces Schedule of Virtual Investor Conferences in September
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced it has been invited to participate in the following two investor conferences in September: D.A. Davidson 19th Annual Virtual Software and Internet...
Sep 02, 2020 04:05 pm ET
eGain Reports 34% Growth in SaaS Revenue for Fiscal 2020 Fourth Quarter
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2020 fourth quarter and full year ended June 30, 2020. “We are pleased to report strong financial performance...
Aug 25, 2020 06:30 am ET
eGain to Announce Fiscal 2020 Fourth Quarter and Full Year Financial Results on September 2, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2020 fourth quarter and full year financial results after the close of regular market trading on Wednesday, September 2, 2020,...
Aug 20, 2020 07:30 am ET
Iconic omnichannel retailer expands next-gen digital customer experiences with eGain
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a leading omnichannel retailer is now offering expanded self-service powered by eGain. The company selected eGain for its deep product capabilities...
Aug 11, 2020 06:00 am ET
eGain Announces Positive Preliminary Financial Results for Fiscal 2020 Fourth Quarter and Full Year
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced select preliminary unaudited financial results for its fiscal 2020 fourth quarter and full year ended June 30, 2020. “We are pleased to report...
Aug 07, 2020 06:30 am ET
eGain to Present at Oppenheimer 23rd Annual Technology, Internet and Communications Conference
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that management will participate in a fireside chat at the Oppenheimer 23rd Annual Technology, Internet & Communications virtual conference on Tuesday,...
Jul 29, 2020 06:30 am ET
Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital touchpoints in customer satisfaction during the initial outbreak of COVID-19. Conducted by Dimensional...
Jul 20, 2020 06:30 am ET
US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement across Service and Sales
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a financial services client is leveraging its top-rated digital engagement solution to deliver next-gen customer (CX) and agent experiences (AX)....
Jul 16, 2020 06:30 am ET
eGain Adds Google’s Business Messages support to its Messaging Hub
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced its support for Google’s Business Messages for conversational customer service and engagement, as part of the eGain Messaging Hub™. Contact centers will...
Jun 22, 2020 06:30 am ET
eGain to Participate at the ROTH Virtual London Conference
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced that management will be hosting virtual meetings with investors on Wednesday, June 24 and Thursday, June 25, 2020 during the 6th Annual ROTH...
Jun 18, 2020 06:30 am ET
Leading US health insurance company selects eGain to modernize member service
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a leading US health insurer selected its award-winning eGain AI Knowledge solution. Health insurance customer service, with its broad range of...
Jun 16, 2020 06:30 am ET
eGain Reimagines Conversational Customer Engagement with eGain Messaging Hub™
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement solutions, today announced the expansion of its messaging capabilities to offer the most comprehensive solution to easily connect, solve, and optimize...
Jun 04, 2020 06:30 am ET
eGain to Participate in Stifel 2020 Virtual Cross Sector Insight Conference
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement solutions, today announced that Eric Smit, Chief Financial Officer, will be hosting virtual meetings with investors on Wednesday, June 10, 2020 during the...
May 15, 2020 12:32 pm ET
Say Insurance® Says Yes to eGain for Digital Member Engagement
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement solutions, today announced that Say Insurance® selected eGain for digital member service and engagement. Say Insurance® is an online car insurance...
May 11, 2020 06:30 am ET
eGain Announces Schedule of Virtual Investor Conferences in May 2020
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced it has been invited to participate in the following three investor conferences in May: Oppenheimer 5th Annual Virtual Emerging Growth Conference...
May 07, 2020 04:05 pm ET
eGain Reports SaaS Revenue Growth of 26% Year Over Year in Fiscal Third Quarter and Raises SaaS Revenue Guidance for Fiscal 2020
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2020 third quarter ended March 31, 2020. “We delivered strong top and bottom line results ahead of our...
Apr 28, 2020 06:30 am ET
eGain to Announce Fiscal 2020 Third Quarter Financial Results on May 7, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2020 third quarter financial results after the close of regular market trading on Thursday, May 7, 2020, followed by an investor...
Feb 19, 2020 04:05 pm ET
eGain to Present at JMP Securities Technology Conference on February 24, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it will present at the JMP Securities Technology Conference being held February 24-25, 2020 at The Ritz-Carlton in San Francisco. eGain...
Feb 06, 2020 04:05 pm ET
eGain Reports SaaS Revenue Growth of 19% Year Over Year and 13% Sequentially in Fiscal Second Quarter
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2020 second quarter ended December 31, 2019. “We delivered solid financial performance in the second...
Feb 06, 2020 06:30 am ET
eGain partners with Avaya to deliver digital-first customer engagement
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that it has partnered with Avaya to accelerate digital transformation of customer engagement. Today’s customers seek instant gratification and...
Jan 30, 2020 06:30 am ET
SBLI Insures Total Customer Happiness with eGain
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that the Savings Bank Mutual Life Insurance Company of Massachusetts (SBLI) has selected eGain to provide great customer and agent experiences....
Jan 28, 2020 04:05 pm ET
eGain to Announce Fiscal 2020 Second Quarter Financial Results on February 6, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2020 second quarter financial results after the close of regular market trading on Thursday, February 6, 2020, followed by an investor...
Jan 07, 2020 04:30 pm ET
Christine Russell Appointed to AXT, Inc. Board of Directors
AXT, Inc. (NasdaqGS: AXTI), a leading material science company manufacturing single crystal compound semiconductor substrates, announced today that Christine Russell has been appointed to the AXT Board of Directors, effective December 23, 2019. The...
Jan 07, 2020 04:05 pm ET
eGain to Present at the 22nd Annual Needham Growth Conference in New York on January 15, 2020
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it will present at the 22nd Annual Needham Growth Conference taking place January 14-15, 2020 at the Lotte New York Palace Hotel in New York...
Nov 26, 2019 06:30 am ET
eGain to Participate in Benchmark Discovery One-on-One Conference
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that Eric Smit, CFO, will be participating in the Benchmark 8th Annual Discovery 1x1 Conference taking place Wednesday, December 4, 2019 at The...
Nov 13, 2019 12:06 pm ET
eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today launched eGain for Sales Force, Fall 2019 Edition. Powered by AI and knowledge and embedded in the Salesforce agent console, the solution delivers easy...
Nov 06, 2019 04:05 pm ET
eGain Reports SaaS Revenue Growth of 30% Year over Year in Q1 2020
eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2020 first quarter ended September 30, 2019. “We are off to a solid start in the first quarter, with healthy...
Nov 05, 2019 06:30 am ET
eGain Announces Schedule of Investor Conferences for November 2019
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced it has been invited to participate in the following two investor conferences in November: 10th Annual Craig-Hallum Alpha Select Conference...
Oct 31, 2019 04:05 pm ET
eGain Announces Date Change for its Fiscal 2020 First Quarter Earnings Conference Call to November 6, 2019
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, announced today the Company has changed the reporting date of its fiscal 2020 first quarter financial results. The Company will now announce results one day...
Oct 29, 2019 06:30 am ET
eGain to Announce Fiscal 2020 First Quarter Financial Results on November 7, 2019
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2020 first quarter financial results after the close of regular market trading on Thursday, November 7, 2019, followed by an investor...
Oct 15, 2019 12:00 pm ET
eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced major enhancements to its eGain Solve™ software suite. eGain Solve Fall 2019 includes innovative capabilities to accelerate digital...
Sep 25, 2019 06:30 am ET
eGain Makes Disruptive Free Chatbot and Digital Desktop Offer for Upcoming Annual Conference
eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, is offering free, working customer service chatbots at its Experience 360™ conference on October 15, 2019 at the Hyatt Regency O’Hare in Chicago. Attendance is...
Sep 03, 2019 04:05 pm ET
eGain Reports 37% Growth in SaaS Revenue for Fiscal 2019; Exceeds Full Year Revenue Guidance
eGain (NASDAQ: EGAN), a leading provider of customer engagement hubs, today announced financial results for its fiscal 2019 fourth quarter and full year ended June 30, 2019. Ashu Roy, eGain CEO, commented, “We had a solid fiscal 2019 with...
Aug 27, 2019 06:30 am ET
eGain Announces Schedule of Investor Conferences for September
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, today announced it will present at the following two investor conferences in September: 8th Annual Gateway ConferenceWednesday, September 4, 2019 at...
Aug 22, 2019 04:05 pm ET
eGain to Announce Fiscal 2019 Fourth Quarter and Full Year Financial Results on September 3, 2019
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, will announce its fiscal 2019 fourth quarter and full year financial results after the close of regular market trading on Tuesday, September 3, 2019,...
Jul 31, 2019 06:30 am ET
eGain to Present at the 22nd Annual Oppenheimer Technology, Internet and Communications Conference on August 6, 2019
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, today announced that it has been invited to present at the 22nd Annual Oppenheimer Technology, Internet and Communications Conference taking place...
Jul 25, 2019 06:30 am ET
A-dec Selects eGain for AI-Powered Customer Support
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that A-dec, world’s leading dental equipment manufacturer, selected eGain AI knowledge for contact center support and digital self-service....
Jun 10, 2019 06:30 am ET
eGain to Participate in ROTH London Conference
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced that Eric Smit, CFO, will be participating in the ROTH Capital Partners London Conference taking place June 17-19, 2019 at the InterContinental London...
May 08, 2019 04:05 pm ET
eGain Reports 31% SaaS Revenue Growth in Fiscal Third Quarter
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2019 third quarter ended March 31, 2019. Ashu Roy, eGain CEO, commented, “We are pleased with our...
May 07, 2019 06:30 am ET
eGain Announces Schedule of Investor Conferences for May 2019
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced it will present at the following investor conferences in May 2019: Oppenheimer 4th Annual Emerging Growth Conference Tuesday, May 14thOne-on-one...
May 01, 2019 06:30 am ET
eGain to Announce Fiscal 2019 Third Quarter Financial Results on May 8, 2019
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, will announce its fiscal 2019 third quarter financial results after the close of regular market trading on Wednesday, May 8, 2019, followed by an investor...
Apr 29, 2019 05:00 am ET
eGain Makes Disruptive, Free Chatbot Offer for Upcoming London Conference
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, is offering free, working customer service chatbots at the eGain DX19 conference, being held on May 13, 2019. The conference, hosted at The Brewery...
Apr 17, 2019 08:30 am ET
Recent Analysis Shows TransEnterix, XOMA, Pixelworks, eGain, Mesa Laboratories, and Lantronix Market Influences — Renewed Outlook, Key Drivers of Growth
In new independent research reports released early this morning, Capital Review released its latest key findings for all current investors, traders, and shareholders of TransEnterix, Inc. (NYSE:TRXC), XOMA Corporation (NASDAQ:XOMA), Pixelworks,...
Mar 20, 2019 06:30 am ET
Consumers Love Messaging for Customer Service But Hate its Experience Silo
eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement hubs, today announced the findings based on a consumer survey of the use of messaging for customer service. The survey revealed that consumers love the...
Mar 14, 2019 08:37 am ET
eGain Announces Pricing of Public Offering of Common Stock
eGain Corporation (Nasdaq: EGAN) today announced the pricing of an underwritten public offering of 2,000,000 shares of its common stock at a price to the public of $11.00 per share. All of the shares in the offering are being sold by eGain. The...
Mar 13, 2019 04:11 pm ET
eGain Announces Proposed Public Offering of Common Stock
eGain Corporation (Nasdaq: EGAN) today announced that it intends to offer shares of its common stock for sale in an underwritten public offering. All of the shares in the offering are being offered by eGain. In addition, eGain expects to grant the...
Mar 12, 2019 06:30 am ET
eGain to Present at 31st Annual ROTH Conference on March 19, 2019
eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, today announced that it has been invited to present at the 31st Annual ROTH Conference taking place March 18-19, 2019 in Dana Point, California. eGain’s CEO Ashu Roy...
Mar 11, 2019 06:30 am ET
eGain named in KMWorld 100 List for the 13th year
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that it has been named to the KMWorld 2019 list of 100 Companies That Matter in Knowledge Management. This marks eGain’s thirteenth consecutive...
Feb 07, 2019 04:05 pm ET
eGain Reports 53% SaaS Revenue Growth in Fiscal Second Quarter; Raises Annual Revenue Guidance
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2019 second quarter ended December 31, 2018. Ashu Roy, eGain CEO, commented, “We are pleased with the strong top...
Jan 31, 2019 04:05 pm ET
eGain to Announce Fiscal 2019 Second Quarter Financial Results on February 7, 2019
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, will announce its fiscal 2019 second quarter financial results after the close of regular market trading on Thursday, February 7, 2019, followed by an investor...
Jan 09, 2019 06:30 am ET
eGain to Present at the 21st Annual Needham Growth Conference in New York on January 16, 2019
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced it will present at the 21st Annual Needham Growth Conference taking place January 15-16, 2019 in New York City. eGain CEO Ashu Roy is...
Dec 06, 2018 01:30 pm ET
H&R Block Selects eGain for AI-Powered Customer Engagement
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that tax preparation giant H&R Block (NYSE: HRB) has selected eGain Solve™ to automate service and sales interactions for taxpayers at scale....
Nov 14, 2018 07:20 am ET
Detailed Research: Economic Perspectives on Plains Group Holdings, Vericel, LGL Group, Bovie Medical, eGain, and Navios Maritime Acquisition — What Drives Growth in Today's Competitive Landscape
In new independent research reports released early this morning, Fundamental Markets released its latest key findings for all current investors, traders, and shareholders of Plains Group Holdings, L.P. (NYSE:PAGP), Vericel Corporation...
Nov 09, 2018 06:30 am ET
eGain Announces Schedule of Investor Conferences for November 2018
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced it will present at the following two investor conferences in November: 4th Annual ROTH Technology Corporate Access DayWednesday, November 14, 2018...
Nov 08, 2018 04:23 pm ET
eGain Reports 40% Growth Year over Year in SaaS Revenue (46% growth under ASC 605)
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2019 first quarter ended September 30, 2018. Ashu Roy, eGain CEO, commented, “Our SaaS and subscription revenue grew...
Nov 07, 2018 11:02 am ET
SHAREHOLDER ALERT: Purcell Julie & Lefkowitz LLP Is Investigating eGain Corporation for Potential Breaches Of Fiduciary Duty By Its Board of Directors
NEW YORK, Nov. 7, 2018 /PRNewswire/ -- Purcell Julie & Lefkowitz LLP, a class action law firm dedicated to representing shareholders nationwide, is investigating a potential breach of fiduciary duty claim involving the board of directors of eGain Corporation (NASDAQ: EGAN).
Oct 31, 2018 06:30 am ET
eGain to Announce Fiscal 2019 First Quarter Financial Results on November 8, 2018
eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, will announce its fiscal 2019 first quarter financial results after the close of regular market trading on Thursday, November 8, 2018, followed by an investor...
Oct 11, 2018 06:30 am ET
Altitude Software enhances its Xperience Suite with eGain AI and Knowledge
eGain (NASDAQ: EGAN), the AI-powered customer engagement platform provider, today announced that Altitude Software will embed eGain AI and Knowledge Management into its Xperience Suite. According to a survey conducted by Forrester Consulting on...
Oct 08, 2018 01:59 pm ET
eGain to showcase customer success and innovation at DX 2018 Chicago
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain DX 2018 on November 13, 2018 at the Hyatt Regency O’Hare in Chicago. According to multiple research studies, 80-90% of digital experience...
Sep 26, 2018 06:30 am ET
OTP Bank Selects eGain’s Knowledge Management for Customer Service
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions today announced that OTP Bank, one of the largest banks serving Central and Eastern Europe, has selected eGain for omnichannel customer service. Pattern...
Sep 11, 2018 06:30 am ET
eGain Solve™ named a KMWorld Trend-Setting Product for 2018
eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that eGain Solve, its digital-first omnichannel customer engagement suite, has been named a Trendsetting Product of 2018 by KMWorld Magazine. “In...
Sep 06, 2018 04:05 pm ET
eGain Reports 37% Growth Year over Year in SaaS Revenue in Fiscal 2018
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2018 fourth quarter and full year ended June 30, 2018. Fiscal 2018 Full Year Financial Highlights SaaS revenue...
Sep 06, 2018 06:30 am ET
eGain Announces Risk-free “AI Value in 30 Days” Program
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions today announced a revolutionary program “AI in 30 Days” to make it super-easy for contact centers and customer service organizations to get going with AI for...
Aug 24, 2018 06:30 am ET
eGain to Announce Fiscal 2018 Fourth Quarter and Full Year Financial Results on September 6, 2018
eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2018 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 6, 2018, followed by an...
Aug 22, 2018 06:30 am ET
The General® deploys eGain to improve digital experiences for customers
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions today announced that The General® has deployed eGain Solve™ suite for digital customer engagement. The General® sells auto insurance nationwide, specializing...
Aug 02, 2018 06:30 am ET
eGain Cloud AlwaysOn™ Slays the “Scheduled Maintenance Downtime” Dragon for Digital Customer Engagement
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced the immediate availability of eGain Cloud AlwaysOn. An industry-first offering of its kind in digital customer engagement, eGain Cloud AlwaysOn...
Jul 23, 2018 07:36 am ET
SHAREHOLDER ALERT: Purcell Julie & Lefkowitz LLP Is Investigating eGain Corporation for Potential Breaches Of Fiduciary Duty By Its Board of Directors
NEW YORK, July 23, 2018 Purcell Julie & Lefkowitz LLP, a class action law firm dedicated to representing shareholders nationwide, is investigating a potential breach of fiduciary duty claim involving the board of directors of eGain Corporation (NASDAQ: EGAN).
Jul 20, 2018 06:30 am ET
eGain Enables Conversational Customer Service Through Apple Business Chat
eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced its integration with Apple Business Chat. According to Gartner, requests for customer support through consumer mobile messaging apps will...
Jun 28, 2018 06:30 am ET
UW Credit Union Selects eGain AI for Member Service
eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced that UW Credit Union (headquartered in Madison, Wisconsin) has selected eGain’s AI knowledge solution for agents and customer self-service to...
Jun 27, 2018 06:30 am ET
eGain Added to the Russell 2000® and Russell 3000® Indexes
eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced the Company has been added to the Russell 2000® and the Russell 3000® Indexes as part of the FTSE Russell’s annual reconstitution of its family of...
Jun 13, 2018 06:30 am ET
eGain to Participate in ROTH London Conference
eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that Ashu Roy, CEO will be participating in the ROTH Capital Partners London Conference taking place June 19-20, 2018 at the Dorchester Hotel in...
May 24, 2018 06:30 am ET
eGain to Participate in the Craig-Hallum Institutional Investor Conference in Minneapolis on May 30
eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that management will be participating in the 15th Annual Craig-Hallum Institutional Investor Conference taking place May 30, 2018 at The Depot...
May 14, 2018 03:30 am ET
eGain launches eGain Solve for Amazon Connect
eGain (NASDAQ:EGAN), a leading provider of cloud-based customer engagement solutions, today announced the immediate availability of eGain® Solve™ for Amazon Connect. Built on Amazon Web Services (AWS) cloud infrastructure, eGain Solve for Amazon...
May 07, 2018 04:05 pm ET
eGain Reports 30% Growth Year Over Year in Recurring Revenue in Q3 2018
eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2018 third quarter ended March 31, 2018. Fiscal 2018 Third Quarter Financial Highlights SaaS revenue was $8.9...
Apr 26, 2018 06:30 am ET
eGain to Announce Fiscal 2018 Third Quarter Financial Results on May 7, 2018
SUNNYVALE, Calif., April 26, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2018 third quarter financial results after the close of regular market trading on Monday, May 7, 2018,...
Apr 16, 2018 01:49 pm ET
eGain to showcase customer success and solution innovation at Digital+AI Day 2018 London
Consume innovation easily and leverage best practices to deliver DX success
Apr 11, 2018 07:00 am ET
Paylocity Selects eGain® AI™ to Help Guide Customer Service Experience
Payroll and HCM software solutions leader consumes innovation easily with eGain
Mar 13, 2018 06:30 am ET
eGain in KMWorld 100 for 12th Year in a Row—Recognized for AI Innovation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, March 13, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced that it has been named to the KMWorld 2018 list of 100 Companies That...
Mar 01, 2018 06:30 am ET
eGain to exhibit AI for Contact Centers at Enterprise Connect 2018
Company will also showcase transformational use-cases and success stories at scale
Feb 27, 2018 06:30 am ET
eGain announces webcast that features analyst on AI-powered digital transformation
Thought leadership webcast features Gartner analyst, covers sweeping trends and approaches to making digital experience transformation successful
Feb 27, 2018 06:30 am ET
eGain announces webcast that features analyst on AI-powered digital transformation
Thought leadership webcast features Gartner analyst, covers sweeping trends and approaches to making digital experience transformation successful
Feb 22, 2018 06:30 am ET
eGain Announces Schedule of Investor Conferences for February and March 2018
SUNNYVALE, Calif., Feb. 22, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced it will present at the following investor conferences in February and March 2018:
Feb 13, 2018 06:30 am ET
eGain expands European presence with UK cloud
Move addresses stringent data privacy requirements for the UK market
Feb 08, 2018 04:05 pm ET
Feb 08, 2018 01:00 pm ET
eGain Corporation to Host Earnings Call
NEW YORK, NY / ACCESSWIRE / February 8, 2018 / eGain Corporation (NASDAQ: EGAN) will be discussing their earnings results in their Q2 Earnings Call to be held on February 8, 2018 at 5:00 PM Eastern Time.
Feb 07, 2018 06:30 am ET
Consumers Say No to Chatbot Silos in US and UK Survey
Independent survey of 3000 consumers by Chatbots.org reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants
Feb 06, 2018 06:30 am ET
eGain to speak at Customer Service AI Forum at the University of Wisconsin E-Business Consortium
SUNNYVALE, Calif., Feb. 06, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced it will speak about transforming customer service with AI at the University of Wisconsin E-Business Consortium (UWEBC) on...
Jan 31, 2018 04:00 am ET
eGain CEO to Speak at Elisa Digital and AI Summit
SUNNYVALE, Calif. and NEWBURY, U.K., Jan. 31, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that company CEO Ashu Roy will talk about digital transformation at Elisa Digital and AI Summit.
Jan 29, 2018 06:30 am ET
eGain to Announce Fiscal 2018 Second Quarter Financial Results on February 8, 2018
SUNNYVALE, Calif., Jan. 29, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2018 second quarter financial results after the close of regular market trading on Thursday, February 8, 2018,...
Jan 25, 2018 06:30 am ET
eGain to exhibit at Avaya ENGAGE 2018
Company will showcase knowledge and AI-guided omnichannel customer engagement at conference co-hosted by Avaya and the International Avaya Users Group (IAUG)
Jan 23, 2018 06:30 am ET
eGain to exhibit at Call Centre World 2018 in Berlin
Company will join forces with Cisco to showcase knowledge-infused, AI-guided omnichannel customer engagement at Europe’s premier call centre conference
Jan 17, 2018 06:30 am ET
Waddell & Reed Financial, Inc. Selects eGain for Omnichannel Customer Service
Asset management pioneer will deploy eGain Solve™ Suite to provide knowledge-infused, AI-guided service across phone and digital touchpoints
Jan 11, 2018 06:30 am ET
eGain Enables Conversational Customer Service Through Facebook® Messenger™
SUNNYVALE, Calif., Jan. 11, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced its integration with Facebook Messenger.
Dec 19, 2017 06:30 am ET
eGain Announces Integration with Salesforce.com
SUNNYVALE, Calif., Dec. 19, 2017 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced its integration with Salesforce.com.

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