Marchex Inc (OQ:MCHX)

Mar 14, 2024 04:15 pm ET
Marchex Announces Fourth Quarter and Full Year 2023 Results
Marchex, Inc. (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration, today announced its financial results for the fourth quarter and full year ended December 31, 2023.
Mar 11, 2024 09:00 am ET
Marchex to Participate at the Roth Conference
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses leverage deep vertical market data to provide actionable insights for revenue acceleration and operational excellence, today announced that CEO Edwin Miller will participate in a panel focused on artificial intelligence: “Monetization Opportunities in AI”
Mar 07, 2024 10:59 am ET
Marchex to Report Fourth Quarter 2023 Results on Thursday, March 14, 2024
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses leverage deep vertical market data to provide actionable insights for revenue acceleration and operational excellence, announced today that it will release financial results for its fourth quarter ended December 31, 2023, on March 14, 2024 at approximately
Feb 14, 2024 09:00 am ET
Marchex Spotlight for Automotive Named “Product of the Year” by Business Intelligence Group
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Marchex Spotlight for Automotive has been named “Product of the Year” as part of the Business Intelligence Group’s 2023 BIG Awards for Business.
Feb 08, 2024 09:00 am ET
Marchex Recognized in Major Industry Report Providing Overview of Revenue Execution Platforms
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has been recognized as a notable vendor in Forrester’s recently issued report, The Real-Time Revenue Execution Platforms, Q1 2024. The report prov
Dec 08, 2023 09:05 am ET
Marchex to Participate at the Northland AI Conference
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that CEO Edwin Miller will participate in a fireside chat with Senior Research Analyst Mike Latimore at the Northland Capital Markets Virtual Artificial I
Nov 08, 2023 04:15 pm ET
Marchex Announces Third Quarter 2023 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the third quarter ended September 30, 2023.
Nov 07, 2023 09:00 am ET
Marchex Launches Generative AI-powered Call Summary and Sentiment Suite Capabilities for Vertical Markets
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has launched Call Summary and Sentiment Suite capabilities. Powered by generative AI, these new features analyze and generate summaries of con
Oct 31, 2023 04:05 pm ET
Marchex Hires Holly Aglio as Chief Financial Officer
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Holly Aglio has joined the company as Chief Financial Officer. Aglio is a seasoned financial leader, having served in multiple influential financial management roles during her career, and will lead Marchex’s finance and accounting organizations.
Oct 27, 2023 09:00 am ET
Marchex to Report Third Quarter 2023 Results on Wednesday, November 8, 2023
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its third quarter ended September 30, 2023, on November 8, 2023 at approximately 4:20 p.m. ET. At that time, Mar
Aug 03, 2023 04:15 pm ET
Marchex Announces Second Quarter 2023 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the second quarter ended June 30, 2023.
Jul 28, 2023 09:00 am ET
Marchex to Report Second Quarter 2023 Results on Thursday, August 3, 2023
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its second quarter ended June 30, 2023, on August 3, 2023 at approximately 4:20 p.m. ET. At that time, Marchex w
Jun 21, 2023 09:00 am ET
Marchex Receives 2023 Artificial Intelligence Breakthrough Award and 2023 APPEALIE SaaS + Software Award
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Marchex Engage for Automotive has been selected as the “Best AI-based Solution For Sales” in the sixth annual AI Breakthrough Award
May 04, 2023 04:15 pm ET
Marchex Announces First Quarter 2023 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the first quarter ended March 31, 2023.
May 03, 2023 09:00 am ET
Marchex Launches Spotlight for Automotive, Adding to AI-Powered Conversation Intelligence Platform
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales and marketing outcomes, today announced that it has launched Marchex Spotlight for Automotive (
Apr 28, 2023 09:00 am ET
Marchex to Report First Quarter 2023 Results on Thursday, May 4, 2023
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales and marketing outcomes, announced today that it will release financial results for its first quarter ended March 31, 2023, on May 4, 2023 at approximately 4:20 p.m. ET. At that time
Apr 04, 2023 04:05 pm ET
Marchex Hires Troy Hartless as Chief Revenue Officer
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Troy Hartless has joined the company as Chief Revenue Officer. Hartless has extensive experience as an executive officer for both privat
Mar 09, 2023 09:00 am ET
Marchex to Participate at the Roth Conference
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced members of the management team will attend the following conference:
Feb 28, 2023 04:15 pm ET
Marchex Announces Fourth Quarter and Full Year 2022 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the fourth quarter and year ended December 31, 2022.
Feb 17, 2023 09:00 am ET
Marchex to Report Fourth Quarter 2022 Results on Tuesday, February 28, 2023
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its fourth quarter ended December 31, 2022, on February 28, 2023 at approximately 4:20 p.m. ET. At that time, Ma
Feb 06, 2023 09:00 am ET
Marchex Appoints Edwin Miller as New CEO
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Edwin Miller has joined the company as its CEO. Russell Horowitz, Marchex’s Chairman of the Board, will continue in this role and Michae
Feb 01, 2023 09:00 am ET
Marchex® Adds More Than 300 Auto Dealers to its AI-Powered Conversation Intelligence Cloud Platform During the Prior Twelve Months
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights
Nov 03, 2022 04:15 pm ET
Marchex Announces Third Quarter 2022 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the third quarter ended September 30, 2022.
Nov 02, 2022 09:00 am ET
Marchex Wins 2022 APPEALIE SaaS Customer Success Award
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insig
Oct 28, 2022 09:00 am ET
Marchex to Report Third Quarter 2022 Results on Thursday, November 3, 2022
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its third quarter ended September 30, 2022, on November 3, 2022 at approximately 4:20 p.m. ET. At that time, Mar
Oct 27, 2022 09:00 am ET
Car Buying Insights in a Fast-Changing Marketplace: New Study Shows Dealers and Manufacturers Often Missing the Mark
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic in
Aug 09, 2022 04:15 pm ET
Marchex Announces Second Quarter 2022 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the second quarter ended June 30, 2022.
Aug 04, 2022 09:00 am ET
Marchex to Report Second Quarter 2022 Results on Tuesday, August 9, 2022
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its second quarter ended June 30, 2022, on August 9, 2022 at approximately 4:20 p.m. ET. At that time, Marchex w
Jul 27, 2022 09:00 am ET
Marchex Receives Product of the Year Award for Marchex Conversation Intelligence Platform
Marchex, the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that the Business Intelligence Group has named Marchex’s Conversation Intelligence Platform as “Product of the Year” as part of the 2022
Jun 23, 2022 09:00 am ET
Marchex Wins Artificial Intelligence Innovation Award in 2022 AI Breakthrough Awards Program
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that its Marchex Conversation Intelligence solution has been selected as winner of the “AI-based Analytics Innovation Award” in the fifth annual AI Br
May 12, 2022 04:15 pm ET
Marchex Announces First Quarter 2022 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the first quarter ended March 31, 2022.
May 11, 2022 09:00 am ET
Marchex to Present at the Needham Technology & Media Conference
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced members of the management team will attend the following conference:
May 06, 2022 09:00 am ET
Marchex to Report First Quarter 2022 Results on Thursday, May 12, 2022
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its first quarter ended March 31, 2022, on May 12, 2022 at approximately 4:20 p.m. ET. At that time, Marchex wil
Mar 31, 2022 09:00 am ET
Marchex® Wins AI Excellence Award for Marchex Conversation Intelligence, Powered by Marchex Conversation DNA™
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that The Business Intelligence Group has named Marchex a winner in its second annual
Mar 08, 2022 09:00 am ET
Marchex to Present at the 2022 Roth Capital Partners Conference
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that members of the management team will attend the following conference:
Mar 02, 2022 04:15 pm ET
Marchex Announces Fourth Quarter and Full Year 2021 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the fourth quarter and year ended December 31, 2021.
Mar 01, 2022 09:01 am ET
Marchex® Launches Conversation DNA™, Delivering Powerful AI Signals Through Every Marchex Conversation Intelligence Product
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insig
Feb 24, 2022 09:00 am ET
Marchex to Report Fourth Quarter 2021 Results on Wednesday, March 2, 2022
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its fourth quarter ended December 31, 2021, on March 2, 2022 at approximately 4:20 p.m. ET. At that time, Marche
Feb 01, 2022 09:00 am ET
Marchex® Engage for Automotive Completes Integration with Fortellis Marketplace
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company which helps businesses turn strategic insi
Jan 10, 2022 09:00 am ET
Marchex to Present at the 2022 Needham Virtual Growth Conference
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that members of the Marchex management team will attend the following conference:
Dec 08, 2021 09:00 am ET
Marchex Engage for Automotive Named 2021 “Product of the Year” Winner in Annual BIG Awards for Business
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has received the 2021 “Product of the Year” award as part of Business Intelligence Group’s
Nov 11, 2021 09:00 am ET
Marchex to Participate in the 2021 Roth Virtual Technology Event
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that members of the Marchex management team will participate in the following conference:
Nov 09, 2021 04:15 pm ET
Marchex Announces Third Quarter 2021 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the third quarter ended September 30, 2021.
Nov 08, 2021 09:00 am ET
Marchex Launches Marchex Anywhere, Making Conversation Intelligence Available to Virtually Any Business
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced new integrations with platforms from leading Communication Platform as a Service (CPaaS), Unified Communication as a Service (UCaaS) and Contact Center as
Nov 05, 2021 09:00 am ET
Marchex to Report Third Quarter 2021 Results on November 9, 2021
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its third quarter ended September 30, 2021, on November 9, 2021 at approximately 4:20 p.m. ET. At that time, Mar
Oct 28, 2021 09:00 am ET
Marchex Wins APPEALIE Overall SaaS Award for Analytics and Business Intelligence
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insig
Aug 18, 2021 09:00 am ET
Marchex AI-Fueled Products Win Two Industry Awards
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic in
Aug 11, 2021 09:00 am ET
Marchex Recognized as Industry Leader in Applied Conversation Intelligence by Independent Research Firm
Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced that Opus Research has identified Marchex as the industry leader in product completeness and flexibility for applied conversation intelligence in its newly rele
Aug 05, 2021 04:15 pm ET
Marchex Announces Second Quarter 2021 Results
Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced its financial results for the second quarter ended June 30, 2021.
Aug 04, 2021 09:00 am ET
Marchex® Launches Integration with VinSolutions Connect CRM
Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your
Jul 29, 2021 09:00 am ET
Marchex to Report Second Quarter 2021 Results on August 5, 2021
Marchex (NASDAQ:MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its second quarter ended June 30, 2021, on August 5, 2021 at approximately 4:20 p.m. ET. At that time, Marchex w
Jun 11, 2021 09:00 am ET
Marchex to Participate in the Northland Customer Engagement SaaS Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that members of the Marchex management team will participate in the following conference:
May 13, 2021 04:15 pm ET
Marchex Announces First Quarter 2021 Results
Marchex, Inc. (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced its financial results for the first quarter ended March 31, 2021.
May 12, 2021 09:01 am ET
Marchex® Launches AI-powered Sales Engagement Solution for Automotive Dealers to Address Changing Buyer Behavior
Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your
May 11, 2021 04:05 pm ET
Marchex to Participate in the 16th Annual Virtual Needham Virtual Technology & Media Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that members of the Marchex management team will participate in the following conference:
May 06, 2021 09:00 am ET
Marchex to Report First Quarter 2021 Results on May 13, 2021
Marchex (NASDAQ:MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that it will release financial results for its first quarter ended March 31, 2021, on May 13, 2021 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section
Apr 06, 2021 04:05 pm ET
Marchex Announces New Chief Financial Officer and Executive Officer Evolution
Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced that it has promoted Leila Kirske to Chief Financial Officer, effective immediately. In this role, Kirske will lead Marchex’s finance and administrative organizations. Michael Arends who previously served as Marchex CFO, will continue in his role as Co-CEO of Marchex.
Mar 30, 2021 09:00 am ET
Marchex AI-Fueled Products Win 2021 Artificial Intelligence Excellence Award
Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your
Mar 11, 2021 09:00 am ET
Marchex to Participate in the 2021 Roth Virtual Investor Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that members of the Marchex management team will participate in the following conference:
Mar 02, 2021 04:15 pm ET
Marchex Announces Fourth Quarter and Full Year 2020 Results
Marchex, Inc. (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced its financial results for the fourth quarter and full year ended December 31, 2020.
Feb 12, 2021 09:00 am ET
Marchex to Report Fourth Quarter and Fiscal 2020 Results on March 2, 2021
Marchex (NASDAQ:MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that it will release financial results for its fourth quarter and year ended December 31, 2020, on March 2, 2021 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press
Feb 04, 2021 09:00 am ET
Automotive Retailing Insights: First Contact with Dealerships More Important Than Ever; Study Finds 75% of Consumers Who Contact Dealerships Plan to Buy Within Three Weeks
Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your
Jan 07, 2021 09:00 am ET
Marchex to Present at the 2021 Needham Virtual Growth Conference
Marchex, Inc. (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, announced today that members of the Marchex management team will attend the following conference:
Nov 24, 2020 09:00 am ET
Marchex Launches Marketing Edge, AI-Fueled Conversational Analytics Solution that Enables Brand Marketers and Agencies to More Effectively Drive Sales Conversations
Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your
Nov 04, 2020 04:15 pm ET
Marchex Announces Third Quarter 2020 Results
Marchex, Inc. (NASDAQ:MCHX), a leading conversational analytics company that connects the voice of the customer to your business, today announced its financial results for the third quarter ended September 30, 2020.
Oct 28, 2020 09:00 am ET
Marchex to Report Third Quarter 2020 Results on November 4
Marchex (NASDAQ:MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that it will release financial results for its third quarter 2020, ended September 30, 2020, on November 4, 2020 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press
Oct 08, 2020 04:05 pm ET
Marchex and Edenbrook Capital Announce Results of Tender Offer for up to 10 Million Shares of Class B Common Stock of Marchex
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced today the results of joint and equal tender offer with Edenbrook Capital, LLC of up to 10 million shares of Marchex’s Class B common stock (the “Shares”) at $2.15 per share and conditioned on a minimum of 3 million shares being properly tendered (the “Offer”), which expired at 11:59 p.m., New York City time, on October 7, 2020.
Sep 23, 2020 04:05 pm ET
Marchex Announces Increase in Purchase Price to $2.15 Per Share in the Joint Tender Offer with Edenbrook Capital for Up to 10 million Shares of Marchex’s Class B Common Stock
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced today an increase in the purchase price to a single fixed price of $2.15 per share in the joint and equal tender offer with Edenbrook Capital, LLC (“Edenbrook”) to purchase up to 10.0 million shares of Marchex’s Class B common stock (the “Shares”), and that the tender offer will be conditioned on a minimum of 3.0 million shares being properly tendered (the “Minimum Condition”).
Aug 31, 2020 04:05 pm ET
Marchex Announces the Commencement of a Joint Tender Offer with Edenbrook Capital for Up to 10 Million Shares of Marchex’s Class B Common Stock
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced today the commencement of a joint and equal tender offer with Edenbrook Capital, LLC (“Edenbrook”) to purchase up to 10.0 million shares of Marchex’s Class B common stock (the “Shares”) according to the following terms:
Aug 10, 2020 04:15 pm ET
Marchex Announces Second Quarter 2020 Results
Marchex, Inc. (NASDAQ:MCHX), a leading conversational analytics company that connects the voice of the customer to your business, today announced its financial results for the second quarter ended June 30, 2020.
Aug 10, 2020 04:10 pm ET
Marchex Announces Intent to Conduct Joint Tender Offer with Edenbrook Capital
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced today the intent to launch a joint and equal tender offer with Edenbrook Capital, LLC (“Edenbrook”) to purchase up to 10.0 million shares of Marchex’s Class B common stock (the “Shares”) according to the following terms:
Aug 04, 2020 09:00 am ET
Marchex to Report Second Quarter 2020 Results on August 10
Marchex (NASDAQ:MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that it will release financial results for its second quarter 2020, ended June 30, 2020, on August 10, 2020 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Cente
May 18, 2020 09:00 am ET
Marchex to Attend the 15th Annual Needham Virtual Technology & Media Conference
Marchex, Inc. (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, announced today that members of the Marchex management team will attend the following conference:
May 11, 2020 04:15 pm ET
Marchex Announces First Quarter 2020 Results
Marchex, Inc. (NASDAQ:MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced its financial results for the first quarter ended March 31, 2020.
May 07, 2020 09:00 am ET
Marchex to Report First Quarter 2020 Results on May 11
Marchex (NASDAQ:MCHX), a leading provider of conversational analytics and solutions that drive, measure, and convert callers into customers, announced today that it will release financial results for its first quarter 2020, ended March 31, 2020, on May 11, 2020 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center se
Apr 29, 2020 09:00 am ET
Marchex Named The Leader in Conversational Intelligence by Independent Research Firm
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced that Opus Research has named Marchex as the leading Conversational Intelligence solution provider in its newly released Conversational Intelligence Intelliview research report. The report reveals which providers of tools, services and platforms have most successfully delivered speech and text analytics, natural language processing and machine learning technologies to recognize the intent of consumers.
Mar 24, 2020 04:05 pm ET
Marchex Provides Corporate Update
Marchex, Inc. (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced that due to the growing impact from the COVID-19 outbreak and the resulting uncertainties and disruptions to our customers, at this time the company is withdrawing its previously announced business outlook and financial guidance for the first quarter of 2020 ending March 31, 2020.
Mar 05, 2020 09:00 am ET
Marchex to Present at the 2020 D.A. Davidson Consumer Growth Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will attend the following conference:
Mar 03, 2020 04:10 pm ET
Marchex Announces New Chief Product and Strategy Officer
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced that it has hired Ryan Polley as Chief Product and Strategy Officer. In this role, Polley will lead Marchex’s product and engineering organizations.
Feb 12, 2020 04:15 pm ET
Marchex Announces Fourth Quarter and Full Year 2019 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the fourth quarter and full year ended December 31, 2019.
Feb 11, 2020 09:00 am ET
Marchex Adds Closed Loop Conversion Insights to Sales Edge Rescue
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today launched Closed Loop Conversions, a significant enhancement to
Feb 05, 2020 09:00 am ET
Marchex to Report Fourth Quarter 2019 Results on February 12
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its fourth quarter 2019, ended December 31, 2019, on February 12, 2020 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its co
Jan 10, 2020 09:00 am ET
Marchex to Present at the 2020 Needham Growth Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will attend the following conference:
Dec 17, 2019 04:07 pm ET
Marchex Announces New Chief Revenue Officer
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced that it has hired John Roswech as Chief Revenue Officer. In this role, Roswech will lead Marchex’s sales and customer success organizations.
Dec 17, 2019 04:03 pm ET
Marchex Acquires Sonar Technologies, Inc.
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced the acquisition of Sonar Technologies, an enterprise text and messaging sales engagement and analytics company (
Dec 06, 2019 12:00 pm ET
Marchex to Attend at Roth Corporate Access Event
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will attend the following conference:
Nov 07, 2019 09:00 am ET
Marchex to Present at Roth Technology & New Industrials Day
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will attend the following conference:
Nov 07, 2019 08:45 am ET
CORRECTING and REPLACING Marchex Announces Third Quarter 2019 Results
For the release dated November 6, 2019, at 4:15 p.m. ET / 1:15 p.m. PT:  In the section titled “Financial Guidance for the Fourth Quarter ending December 31, 2019” the footnote to the tabular disclosure should read “Fourth quarter GAAP income (loss) from operations is expected to be ($3) million or better…”, (instead of “Third quarter GAAP income (loss) from operations is expected to be $3 million or better…”.)
Nov 06, 2019 04:15 pm ET
Marchex Announces Third Quarter 2019 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the third quarter ended September 30, 2019.
Nov 05, 2019 09:01 am ET
New Data Shows Auto Services Stores Fail to Capture Millions in Sales from Customers Over the Phone
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, today released a new report analyzing 8.7 million inbound calls to aftermarket auto services centers across the U.S. The study found that customer service representatives, especially those at tire-focused retailers, fail to book appointments or sell prod
Nov 01, 2019 08:01 am ET
Marchex Offers New Relief for Businesses Struggling with the Robocall Epidemic
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced that Clean Call, Marchex’s robocall blocking solution, will be powered by new AI-driven technology that makes robocallers’ jobs much more difficult.
Oct 30, 2019 09:00 am ET
Marchex to Report Third Quarter 2019 Results on November 6
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its third quarter 2019, ended September 30, 2019, on November 6, 2019 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website
Aug 07, 2019 04:15 pm ET
Marchex Announces Second Quarter 2019 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the second quarter ended June 30, 2019.
Aug 06, 2019 08:00 am ET
Marchex Launches Sales Edge, an AI-Based Product Suite to Drive Increased Sales for Enterprise and Local Businesses
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today launched Marchex Sales Edge, an artificial intelligence-based product suite that enables businesses to understand customer conversations in real time and at scale to optimize the sales process and win more business. These solutions arm businesses with dat
Aug 01, 2019 08:00 am ET
Marchex Releases Conversational AI Technology Built to Predict Customer Intent, Create Personalized Sales Experiences and Improve Sales Outcomes
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today released new artificial intelligence technology that can interpret the complex language of customer intent – powerful knowledge that enables businesses to anticipate the needs of consumers, deliver highly personalized experiences and increase sales
Jul 31, 2019 09:01 am ET
Marchex to Report Second Quarter 2019 Results on August 7
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its second quarter 2019, ended June 30, 2019, on August 7, 2019 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (
Jul 18, 2019 09:01 am ET
Marchex AI Leader Featured at the 15th International Conference on Machine Learning and Data Mining
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced that its head of artificial intelligence and Chief AI Scientist, Junmei Zhong, Ph.D., has been selected as a session chair for the 15th International Conference on Machine Learning and Data Mining, set for July 20-24 in New York City.
Jun 28, 2019 08:01 am ET
New Auto Dealership Study Reveals Active Listening Over the Phone Directly Increases Customer Visits and Sales
Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, today released a new
Jun 13, 2019 07:45 am ET
Marchex to Present at Investor Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will present at the following conference:
May 16, 2019 09:01 am ET
Marchex to Present at Investor Conferences
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will present at the following conferences:
May 02, 2019 04:15 pm ET
Marchex Announces First Quarter 2019 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the first quarter ended March 31, 2019.
May 01, 2019 09:01 am ET
Marchex Launches Marchex Stream, Unlocking Transformative Conversational Analytics Capabilities for Businesses
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today launched Marchex Stream, a powerful conversational data streaming and business intelligence platform.
Apr 25, 2019 09:01 am ET
Marchex Launches Real-Time Sales Rescue Solution for Businesses
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today launched
Apr 24, 2019 09:00 am ET
Marchex to Report First Quarter 2019 Results on May 2
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its first quarter 2019, ended March 30, 2019, on May 2, 2019 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center secti
Apr 11, 2019 08:30 am ET
New Research: Key Drivers of Growth for Lattice Semiconductor, W&T Offshore, Diplomat Pharmacy, SYNNEX, Marchex, and MEI Pharma — Factors of Influence, Major Initiatives and Sustained Production
In new independent research reports released early this morning, Capital Review released its latest key findings for all current investors, traders, and shareholders of Lattice Semiconductor Corporation (NASDAQ:LSCC), W&T Offshore, Inc. (NYSE:WTI),...
Apr 10, 2019 09:00 am ET
Marchex Announces New Director and Board Changes
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced the appointment of Donald Cogsville to its Board of Directors. In addition, Anne Devereux-Mills, who has served as Chairman of the Board of Directors since October 2016 and as a Director since 2006, ha
Mar 27, 2019 09:00 am ET
Marchex AI Innovators Featured at Two International Artificial Intelligence Conferences
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced that it has been selected to present at two leading international conferences focused on artificial intelligence.
Mar 13, 2019 09:00 am ET
Marchex to Present at the 2019 Roth Growth Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will present at the following conference:
Feb 13, 2019 04:15 pm ET
Marchex Announces Fourth Quarter and Full Year 2018 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the fourth quarter and full year ended December 31, 2018.
Feb 12, 2019 09:00 am ET
Marchex’s AI-Powered Speech Analytics Sets New Standard, Approaches Human Levels of Accuracy in Consumer to Business Conversations
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced that is has reached a new industry standard in automatic transcription accuracy for consumer-to-business phone conversations, driven by enhancements to and investments in its proprietary speech analytics solu
Feb 06, 2019 12:00 pm ET
Marchex to Report Fourth Quarter 2018 Results on February 13
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its fourth quarter 2018, ended December 31, 2018, on February 13, 2019 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Ce
Jan 23, 2019 09:00 am ET
New Auto Industry Study: 28% of Consumers Who Call a Dealership Will Purchase a Vehicle
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today released a
Jan 15, 2019 12:15 pm ET
Marchex to Present at the 2019 Needham Growth Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will present at the following conference:
Nov 26, 2018 04:03 pm ET
Marchex Acquires Callcap, A Leading Call Monitoring Company
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced the acquisition of Callcap, a leading call monitoring and analytics company, for total consideration of $35 million in a combination of cash and stock.
Nov 23, 2018 08:50 am ET
Research Report Identifies Synlogic, Consolidated Water Co., AeroCentury, Tecogen, Truett-Hurst, and Marchex with Renewed Outlook — Fundamental Analysis, Calculating Forward Movement
In new independent research reports released early this morning, Market Source Research released its latest key findings for all current investors, traders, and shareholders of Synlogic, Inc. (NASDAQ:SYBX), Consolidated Water Co. Ltd....
Nov 13, 2018 09:00 am ET
New Marchex Institute Study Reveals Phone Calls Can Make or Break the Automotive Customer Journey
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today released a new
Nov 05, 2018 04:20 pm ET
Marchex Announces Third Quarter 2018 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the third quarter ended September 30, 2018.
Nov 05, 2018 04:02 pm ET
Marchex Acquires Telmetrics
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced the acquisition of Telmetrics, an enterprise call and text tracking and analytics company, for consideration of up to $13.1 million in cash.
Oct 30, 2018 09:00 am ET
Marchex to Attend the 2018 Stephens Investment Conference
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will participate in the following conference:
Oct 26, 2018 09:00 am ET
Marchex to Report Third Quarter 2018 Results on November 5
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its third quarter 2018, ended September 30, 2018, on November 5, 2018 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Cent
Oct 24, 2018 08:00 am ET
Marchex Launches New MIND Innovation Lab and Hires Chief AI Scientist
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, recently launched the Marchex Innovation Development (MIND) Lab, a new research and development group, to support product innovation and to help busi
Aug 01, 2018 04:15 pm ET
Marchex Announces Second Quarter 2018 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the second quarter ended June 30, 2018.
Jul 24, 2018 09:00 am ET
Marchex Institute Study Finds Hotel and Cruise Industries Lose Significant Volume of Customers Due to Poor Call Handling
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today released a series of reports that measure the call-handling performance of
Jul 20, 2018 09:00 am ET
Marchex to Report Second Quarter 2018 Results on August 1
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its second quarter 2018 ended on June 30, 2018 on August 1, 2018 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center se
Jun 14, 2018 09:00 am ET
Marchex Automotive Study Reveals the Cost of Saying “No” to Customers Over the Phone
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today released findings from a new study based on more than 1.8 million calls placed by consumers to nearly 5,000 stores of auto service providers across the country. The data reveals the significant financial impact of saying
May 29, 2018 04:05 pm ET
Marchex Updates Second Quarter 2018 Financial Outlook
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced an update to its financial guidance for the second quarter ending June 30, 2018.
May 10, 2018 09:00 am ET
Marchex to Attend the Needham Emerging Technology Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will participate in the following conference:
May 09, 2018 09:17 am ET
Marchex Institute Study Reveals Conversation Trends Across America
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today released findings from a new speech pattern study based on more than 6.8 million calls placed by consumers to businesses across the United States.1 Marchex Institute insights reveal
May 03, 2018 04:15 pm ET
Marchex Announces First Quarter 2018 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the first quarter ended March 31, 2018.
Apr 26, 2018 04:01 pm ET
Marchex to Report First Quarter 2018 Results on May 3
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its first quarter 2018 ended on March 31, 2018 on May 3, 2018 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center secti
Mar 13, 2018 09:00 am ET
Marchex Releases Industry-Leading Speech Analytics Capabilities and Empowers Companies to Uncover Actionable Insights Between Callers and Brands
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced a new Executive Overview Dashboard for its industry-leading speech analytics technology that makes it faster and easier for companies to view actionable customer insights from calls to their business in one convenient and comprehensive view.
Mar 07, 2018 09:00 am ET
Marchex to Attend the 2018 Roth Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will participate in the following conference:
Feb 15, 2018 04:15 pm ET
Marchex Announces Fourth Quarter and Full Year 2017 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the fourth quarter and full year ended December 31, 2017.
Feb 08, 2018 09:00 am ET
Marchex to Report Fourth Quarter 2017 Results on February 15
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its fourth quarter 2017 ended on December 31, 2017 on February 15, 2018 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Ce
Jan 17, 2018 09:00 am ET
Marchex to Present at the 2018 Needham Growth Conference
Marchex, Inc. (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that members of the Marchex management team will participate in the following conference:
Dec 12, 2017 09:00 am ET
Marchex Announces Special Cash Dividend for Common Stock
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that the company's Board of Directors has declared a special cash dividend in the amount of $0.50 per share on its common stock. Marchex will pay this dividend on March 21, 2018 to the holders of record as of the close of business on March 8, 2018.
Nov 08, 2017 09:00 am ET
Marchex Research Shows Spike in Calls on Cyber Monday, Yet Businesses Are Not Prepared to Answer
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced new research today that suggests businesses should not only plan for an increase in e-commerce sales this Cyber Monday, but also prepare for a spike in inbound calls. While calls are not traditionally top-of-mind
Nov 02, 2017 04:15 pm ET
Marchex Announces Third Quarter 2017 Results
Marchex, Inc. (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced its financial results for the third quarter ended September 30, 2017.
Oct 24, 2017 09:00 am ET
Marchex Announces Accuracy Enhancements to Best-in-Class Conversation Analytics
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced new enhancements to its industry leading
Oct 20, 2017 09:00 am ET
Marchex to Report Third Quarter 2017 Results on November 2
Marchex (NASDAQ:MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, announced today that it will release financial results for its third quarter 2017 ended on September 30, 2017 on November 2, 2017 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Cen
Oct 18, 2017 09:00 am ET
Marchex Institute Report Finds Major Gaps in Call-Handling Performance within Auto Industry, Resulting in Millions of Dollars in Lost Revenue
Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, released an industry index report today that benchmarks the call-handling performance of 16 major car brands. The study analyzed more than 8 million calls in the United States and found that more than 19 percent of calls are unanswered by the dealer or abandoned by the customer. Poor handling of any phone calls can result in lost or delayed opportunities that could otherwise have been appointments, sales, or positive customer exp

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