SUNNYVALE, CA--(Marketwired - Jun 21, 2016) - eGain (
"We are pleased to recognize eGain for their excellence in teamwork and innovation," said Eric Rossman, vice president, Developer Relations, Avaya. "The eGain Knowledge Snap-in for Avaya Breeze™ helps improve customer experience and control costs by delivering relevant information to customers through digital self-service as they wait on the IVR."
"Innovation is in our DNA," said JC Rao, VP of Services and Support at eGain. "We are pleased to receive this recognition and add value to joint clients with our knowledge Snap-in for Avaya."
About eGain
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. To learn more about eGain, visit http://www.egain.com/.
Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit www.egain.com.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
eGain media contact
Meenakshi Sharma
Tel: 408 636 4505
Email: [email protected]
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