Freshworks Inc (OQ:FRSH)

Sector:  Technology Industry:  Software
 
See Regulatory Filings on SEC
Company Contact
Address: 2950 S. Delaware St., Suite 201
SAN MATEO CA 94403
Tel: 1-650-9885699
Website: https://www.freshworks.com
IR: See website
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Key People
Rathna Girish Mathrubootham
Chairman of the Board, Chief Executive Officer, Co-Founder
Dennis M. Woodside
President, Director
Tyler Sloat
Chief Financial Officer
Johanna Jackman
Chief People Officer
Stacey Epstein
Chief Marketing Officer
Mika Yamamoto
Chief Customer and Marketing Officer
Srinivasagopalan Ramamurthy
Chief Product Officer
Pradeep Rathinam
Chief Revenue Officer
 
Business Overview
Freshworks Inc. is a software development company. The Company provides software-as-a-service (SaaS) products that deliver artificial intelligence (AI)-guided customer and employee service solutions. It has a unified Customer Relationship Management (CRM) platform that encompasses support, sales, and marketing. Its customer service (CS) includes Freshworks Customer Service Suite, Freshdesk, Freshcaller, and Freshsuccess. Its messaging/chat product offerings include Freshchat. Its sales and marketing product offerings include Freshsales, Freshmarketer, and Freshsales Suite. Its information technology (IT) and employee service management (ITSM) product offerings include Freshservice and Freshservice for Business Teams. The Company's Neo platform is the AI-powered, enterprise-grade foundation for all Freshworks products, which include an AI engine, a Developer platform, the Freshworks Marketplace, analytics service and unified customer experience services.
Financial Overview
For the fiscal year ended 31 December 2023, Freshworks Inc revenues increased 20% to $596.4M. Net loss decreased 41% to $137.4M. Revenues reflect Subscription services segment increase of 20% to $582.9M, Professional services segment increase of 7% to $13.6M, Northern America segment increase of 23% to $266.3M, Europe, Middle East and Africa segment increase of 19% to $230M.
Employees: 4,900 as of Dec 31, 2023
Reporting Currency: U.S. Dollars
Enterprise value: $4,202M as of Dec 31, 2023
Annual revenue (TTM): $596.43M as of Dec 31, 2023
EBITDA (TTM): -$157.97M as of Dec 31, 2023
Net annual income (TTM): -$137.44M as of Dec 31, 2023
Free cash flow (TTM): $77.84M as of Dec 31, 2023
Net Debt Last Fiscal Year: N/A
Shares outstanding: 297,937,294 as of Feb 13, 2024
TTM: Trailing Twelve Months
EBITDA: Earnings Before Interest, Taxes, Depreciation, & Amortization

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