Verint Systems Inc. (OQ:VRNT)

Apr 09, 2024 08:30 am ET
Verint AI-Powered Platform Secures Top Honor for "Best Use of AI" at 2024 CX Awards
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that its Open Platform was named winner in the “Best Use of Artificial Intelligence (AI)” category at the
Apr 03, 2024 08:30 am ET
Verint Open Platform Expands Integration with Webex by Cisco
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its expanded partnership with Webex by Cisco through the integration of the
Mar 27, 2024 04:05 pm ET
Verint Announces Q4 FYE 2024 Results
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three months and year ended January 31, 2024 (FYE 2024). Revenue for the three months ended January 31, 2024 was $265 million, representing 12% year-over-year growth. Revenue for the year ended January 31, 2024 was $910 million on a GAAP basis and $911 million on a non-GAAP basis. For the three months ended January 31, 2024, diluted EPS was $0.37 on a GAAP basis and $1.07 on a non-GAAP basis. For the year ended January 31, 2024, diluted EPS was $0.28 on a GAAP basis and $2.73 on a non-GAAP basis.
Mar 21, 2024 08:30 am ET
Verint Remains a Global Leader and Earns Perfect Customer Satisfaction Scores in New Contact Center Workforce Engagement Market Report
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its achievement of perfect customer satisfaction scores in all vendor categories in DMG Consulting LLC’s 2023-2024 Enterprise Workforce Engagement Management Product and Market Report*. Verint has also maintained its leadership position in contact center
Mar 19, 2024 08:30 am ET
Verint TimeFlex Bot Leverages AI to Revolutionize Contact Center Agent Scheduling
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced the launch of the
Mar 11, 2024 04:05 pm ET
Verint to Announce Fourth Quarter and Full-Year Financial Results on Wednesday, March 27, 2024
Verint® (NASDAQ: VRNT) will conduct a conference call on Wednesday, March 27, 2024 at 4:30 p.m. ET to review its fourth quarter and full-year financial results (for the quarter and year ended January 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on March 27th.
Feb 08, 2024 08:30 am ET
Verint Acknowledged as Market Leader for Contact Center Applications in APAC by Frost & Sullivan
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it has been recognized as the leading workforce management (WFM), quality monitoring (QM) and analytics solutions provider in Asia Pacific (APAC) by the research firm Frost & Sullivan.
Feb 06, 2024 08:30 am ET
New Survey: AI Dominating Customer Engagement Automation Strategies, Necessitating a Pivot to Open Platforms for Contact Centers
A new Verint study reveals only 10 percent of contact center leaders believe telephony will have an impact on CX automation over the next 12 months while 53 percent indicated artificial intelligence (AI) and 23 percent said digital channels will be the driving forces behind their CX automation efforts.
Feb 01, 2024 08:30 am ET
Report Recognizes Verint’s AI-Powered Bots on the Verint Open Platform
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, was named a Leader in a recently published report, IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment (doc #US49988023, November 2023). This recognition falls on the heels of Verint being named a Leader in
Jan 31, 2024 08:30 am ET
Verint Named a Leader in IDC MarketScape Report for Worldwide Voice of the Customer Applications
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today was named a Leader in the recently published IDC MarketScape: Worldwide Voice of the Customer Applications 2023–2024 Vendor Assessment*.
Jan 11, 2024 08:30 am ET
Verint Open Platform for Retailers Showcased at NRF 2024, Latest Retail Research Announced
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it will demonstrate its open platform capabilities for retailers at NRF 2024, and its new retail research findings are now available.
Jan 03, 2024 04:15 pm ET
Verint Announces Participation in Upcoming Investor Conference
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its participation in the 26th Annual Needham Growth Conference at the Lotte NY Palace Hotel in New York City on January 18, 2024.
Jan 03, 2024 08:30 am ET
Verint Secures $49 Million Contract to Increase CX Automation for Leading Healthcare Company
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced the booking of a contract valued at more than $49 million from a leading U.S. healthcare company to increase customer experience (CX) automation in their customer operations.
Dec 20, 2023 08:30 am ET
Verint Open CCaaS Platform Named Best Customer Engagement Solution in UC Today Partner Awards
Verint® (NASDAQ: VRNT), The Customer Engagement Company™ today announced its Open CCaaS™ (Contact Center as a Service) Platform has been named the winner in the Best Customer Engagement Solution category at the
Dec 19, 2023 08:30 am ET
Verint Sweeps Multiple TMCnet Customer Engagement Awards in 2023
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it has been recognized throughout 2023 as an industry leader in multiple awards hosted by
Dec 13, 2023 08:30 am ET
Verint Named Leader in 2023 Opus Research Conversational AI Evaluation
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that its Intelligent Virtual Assistant (IVA)™ solution has received top scores and is positioned as the leader for product completeness, flexibility and strategic potential among 16 solution providers evaluated in the 2023 Conversational AI Int
Dec 06, 2023 04:05 pm ET
Verint Announces Q3 FYE 2024 Results
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three and nine months ended October 31, 2023 (FYE 2024). Revenue for the three months ended October 31, 2023 was $219 million, representing (3)% year-over-year change. Revenue for the nine months ended October 31, 2023 was $645 million on a GAAP basis and $646 million on a non-GAAP basis, representing (3)% year-over-year change on both a GAAP and non-GAAP basis. For the three months ended October 31, 2023, diluted EPS was $0.12 on a GAAP basis and $0.65 on a non-GAAP basis. For the nine months ende
Dec 06, 2023 08:30 am ET
Verint Wins TrustRadius 2023 Best of Awards in Multiple Categories Based on Customer Reviews and Experiences
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that TrustRadius has recognized three Verint Open Platform solutions – Verint Workforce Management™ (WFM), Verint Speech Analytics™, and Verint Community™ – with 2023 “Best of Awards.” Verint was recognized in the Best Fea
Nov 29, 2023 08:30 am ET
Verint Customers Recognized for Excellence in Customer and Employee Engagement at the 2023 Verint EMEA Innovate Awards
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, celebrated its customers at the 10th annual Verint EMEA Innovate Awards held in the Netherlands and London on Nov. 16 and Nov. 23 respectively.
Nov 22, 2023 09:00 am ET
Verint to Announce Third Quarter Financial Results on Wednesday, December 6, 2023
Verint® (NASDAQ: VRNT) will conduct a conference call on Wednesday, December 6, 2023 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2023) and discuss its outlook. An earnings press release will be issued after the market closes on December 6th.
Nov 22, 2023 09:00 am ET
Verint to Host Investor Day on Wednesday, December 13, 2023
Verint® (NASDAQ: VRNT) will host an Investor Day on Wednesday, December 13, 2023 at 10 a.m. ET which will focus on Verint’s AI differentiation and CX automation opportunity. A Q&A session will follow the prepared remarks.
Nov 14, 2023 08:30 am ET
Verint Financial Compliance Achieves Microsoft Co-sell Ready Status and Inclusion in the Microsoft AppSource Marketplace
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that Verint Financial Compliance™ has earned co-sell ready status with Microsoft and is now available in the Microsoft AppSource Marketplace for use on Azure. This news follows the recent
Nov 01, 2023 08:30 am ET
New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation
As retailers head into the ever-critical holiday shopping season, new research from Verint® (NASDAQ: VRNT), The Customer Engagement Company™ highlights key customer engagement challenges and opportunities amidst a backdrop of labor shortages.
Oct 25, 2023 09:00 am ET
Zoom Launches ISV Exchange Program with Verint
Verint® (Nasdaq: VRNT), The Customer Engagement Company®, today announced that Zoom Video Communic
Oct 17, 2023 08:30 am ET
Verint Launches New Specialized Bot to Help Protect Sensitive Customer Data and Reduce Compliance Risk
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced the launch of the
Oct 04, 2023 09:00 am ET
Verint Wins Customer Experience/Customer Engagement ISV Connect Partner of the Year in 2023 Zoom Partner Awards
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, is a recipient of the 2023 Zoom Partner Awards from Zoom Video Communications, Inc. which recognizes the company's impactful achievements and ingenuity. Verint was named Customer Experience/Customer Engagement (CX/CE) ISV Connect Partner of the Year at Zoomtopia Partner
Sep 18, 2023 08:30 am ET
Verint Earns Great Place To Work Certifications
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, is proud to be Certified™ by Great Place To Work®, the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.
Sep 13, 2023 09:00 am ET
Verint Open CCaaS Platform Recognized for Innovation in the 2023 CRM Industry Leader Awards
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it has been recognized in the 2023 CRM Industry Leader Awards as a leading provider in three categories: Best Contact Center Infrastructure, Best Contact Center Interaction Analytics, and Best Workforce Engagement Management.
Sep 06, 2023 04:05 pm ET
Verint Announces Q2 FYE 2024 Results
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three and six months ended July 31, 2023 (FYE 2024). Revenue for the three months ended July 31, 2023 was $210 million, representing (6)% year-over-year change. Revenue for the six months ended July 31, 2023 was $427 million on a GAAP basis and $428 million on a non-GAAP basis, representing (3)% year-over-year change on a GAAP and non-GAAP basis. For the three months ended July 31, 2023, net loss per share was $(0.17) on a GAAP basis and diluted EPS was $0.48 on a non-GAAP basis. For the six months
Aug 31, 2023 08:30 am ET
Verint Open CCaaS Platform Achieves Microsoft Co-sell Ready Status and Inclusion in the Microsoft Azure and AppSource Marketplaces
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it has earned co-sell ready status with Microsoft and that the Verint Open Contact Center as a Service (CCaaS) Platform™ will be commercially available in the Microsoft Azure Marketplace by early fall.
Aug 24, 2023 04:05 pm ET
Verint to Announce Second Quarter Financial Results on Wednesday, September 6, 2023
Verint® (NASDAQ: VRNT) will conduct a conference call on Wednesday, September 6, 2023 at 4:30 p.m. ET to review its second quarter financial results (for the quarter ended July 31, 2023) and discuss its outlook. An earnings press release will be issued after the market closes on September 6th.
Aug 17, 2023 08:30 am ET
Verint, General Dynamics Information Technology and Stanley Black and Decker Outdoor Recognized Among 2023 ICMI Global Contact Center Award Finalists
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that two of its customers,
Aug 15, 2023 08:30 am ET
Verint and Five9 Announce New Research on the Modern Evolving Contact Center
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, and Five9, Inc. (NASDAQ:FIVN
Aug 10, 2023 08:30 am ET
For the Fifth Consecutive Year, Verint Interaction Analytics Receives Top Customer Satisfaction Scores for Product Innovation in New Industry Report
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, received the highest ratings in multiple customer satisfaction categories according to DMG Consulting LLC’s 2023/2024 Interaction Analytics (IA) for the Enterprise report*, including a perfect product innovation score for the fifth consecutive year.
Aug 09, 2023 08:30 am ET
New Research Shows Digital Channel Usage and Customer Service Expectations Skyrocketing
Seventy-seven percent of businesses say consumer expectations for effectively engaging with them digitally have increased over the past 12 months, up more than 10 percent from a similar survey conducted just last year. The findings are from the 2023 State of Digital Customer Experience Report by Verint® (NASDAQ: VRNT), The Customer Engage
Jul 27, 2023 08:30 am ET
Verint Named a Leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that the company is named a leader in
Jul 20, 2023 08:30 am ET
Verint Da Vinci AI Wins Artificial Intelligence Breakthrough Award for “Best Overall AI Platform”
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that the Verint Customer Engagement Platform, powered by
Jul 11, 2023 08:30 am ET
Verint Customer Stanley Black and Decker Outdoor Wins Contact Center Excellence Award
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that its customer, Stanley Black & Decker (NYSE: SWK) Outdoor, is the recipient of the 2023
Jun 15, 2023 11:30 am ET
Verint Partners Recognized for Excellence at 2023 Engage Global Customer Conference
ENGAGE 2023 — Verint® (Nasdaq: VRNT), The Customer Engagement Company™, celebrated its partners across North America and Latin America at Engage 2023, the industry’s premier customer engagement event in Las Vegas. Awards were given to Verint partner organizations for their achievements in helping customers succeed with V
Jun 14, 2023 11:30 am ET
Verint Honors 2023 Engage Global Customer Award Winners
ENGAGE 2023 - Verint® (Nasdaq: VRNT), The Customer Engagement Company®, today announced the winners of its Global Customer Awards at Engage 2023, the industry’s premier customer engagement event in Las Vegas.
Jun 13, 2023 12:01 pm ET
Verint Empowers Contact Center Users with Engagement Data Insights
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today launched Verint Engagement Data Insights™ providing business users no code, no training, self-service access to all of their engagement data using Verint Da Vinci™ AI for natural language search. The announcement was made during the company’s
Jun 13, 2023 11:45 am ET
Verint Enterprise Experience Management Consolidates Customer Listening Posts and Unifies Unstructured Data Across the Enterprise
ENGAGE 2023 – Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today introduced
Jun 13, 2023 11:40 am ET
Verint Da Vinci AI Leverages the Latest Artificial Intelligence Innovations
ENGAGE 2023--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today introduced more Verint Da Vinci™ AI capabilities to enable faster time-to-value, enrich business processes, and augment the human workforce.
Jun 13, 2023 11:30 am ET
Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Center
ENGAGE 2023 – Verint® (Nasdaq: VRNT), The Customer Engagement Company™, powering 85 percent of the Fortune 100 companies and thousands of brands worldwide, today will demonstrate its Open Contact Center as a Service (CCaaS) platform at Engage 2023 customer conference, the industry’s premier customer engagement event in Las Vegas.
Jun 07, 2023 04:05 pm ET
Verint Announces Q1 FYE 2024 Results
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three months ended April 30, 2023 (FYE 2024). Revenue for the three months ended April 30, 2023 was $217 million on a GAAP basis, representing (0.6)% year-over-year change, and $217 million on a non-GAAP basis, representing 0.3% year-over-year growth on a non-GAAP constant currency basis. For the three months ended April 30, 2023, net loss per share was $(0.03) on a GAAP basis and diluted EPS was $0.53 on a non-GAAP basis.
Jun 01, 2023 08:30 am ET
Verint and Stanley Black & Decker Outdoor Acknowledged as CCW Finalists
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it has been named a finalist in the Best Automation Solution category at the prestigious
May 31, 2023 08:30 am ET
Customers Give Verint Top Scores in Multiple Categories for Workforce Management
Verint® (Nasdaq: VRNT), The Customer Engagement Company®, today announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2023/2024 Enterprise Workforce Management Product and Market Report*.
May 24, 2023 04:05 pm ET
Verint to Announce First Quarter Financial Results on Wednesday, June 7, 2023
Verint® (NASDAQ: VRNT) will conduct a conference call on Wednesday, June 7, 2023 at 4:30 p.m. ET to review its first quarter financial results (for the quarter ended April 30, 2023) and discuss its outlook. An earnings press release will be issued after the market closes on June 7th.
May 15, 2023 08:30 am ET
Verint Partners Recognised for Excellence at the 2023 EMEA Partners Summit
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, celebrated its partners across Europe, the Middle East and Africa (EMEA) region and announced the eleven organisations that have been honoured for their achievements in supporting Verint solutions, delivering exceptional results, and helping customers succeed.
May 11, 2023 08:30 am ET
Verint Partner Executives Recognized on CRN’s 2023 Women of the Channel List
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that CRN®
May 02, 2023 08:30 am ET
Verint Announces Newly Elected Board Member
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that Yvette H. Smith was recently appointed to a newly created seat on the Board of Directors, bringing more than 30 years of experience in the technology industry and more than 15 years of executive experience to the role.
Apr 25, 2023 08:30 am ET
Verint Announces Engage 2023 Customer Engagement Conference Speaker Lineup Featuring Trailblazer Sandra Douglass Morgan of the Las Vegas Raiders
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced the speaker lineup and new additions to its annual customer engagement conference, Verint
Apr 18, 2023 08:30 am ET
Verint Named a Leader in Opus Research Conversational Intelligence Report
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that its conversational intelligence and analytics solutions powered by Verint Da Vinci™ AI have received top scores earning leadership placement in the latest Conversational Intelligence Intelliview Report by Opus Research.*
Apr 11, 2023 08:30 am ET
Enhanced Capabilities with Verint Intelligent Virtual Assistant Enable Easy Design and Deployment, Accelerate Time to Value, and Increase ROI
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that advanced capabilities for Verint Intelligent Virtual Assistant™ (IVA) will be available on April 19 and deliver a conversation design platform that enables teams to design, deploy, and improve IVAs faster, collaboratively and at scale. Ver
Apr 04, 2023 08:30 am ET
Verint Customer Engagement Platform Named Leader in Inaugural Opus Conversational Cloud Intelliview Report
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that Verint Intelligent Virtual Assistant™ (IVA) has received top scores and is a leader in the inaugural 2023 Decision Makers’ Guide to the Conversational Cloud by Opus Research.* In this report, Opus Research evaluates platforms offered by participating
Mar 29, 2023 04:05 pm ET
Verint Announces Q4 and Full Year FYE 2023 Results
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three months and year ended January 31, 2023 (FYE 2023). Revenue for the three months ended January 31, 2023 was $236 million on a GAAP basis representing 0.9% year-over-year growth and $237 million on a non-GAAP basis, representing 2.0% year-over-year growth on a non-GAAP constant currency basis. Revenue for the year ended January 31, 2023 was $902 million on a GAAP basis, representing 3.2% year-over-year growth, and $905 million on a non-GAAP basis, representing 5.0% year-over-year growth on a no
Mar 29, 2023 12:00 pm ET
Verint Expands Partnership with Google Cloud
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced an expanded partnership
Mar 27, 2023 08:30 am ET
Verint Platform Extension Program Achieves Impressive Growth, Spotlights Innovation
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced the Verint Marketplace Technology Showcase in April to highlight the many innovative solutions and services Verint partners have developed and made available in the Verint Marketplace since its launch.
Mar 22, 2023 08:30 am ET
Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions Worldwide
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring Verint Digital-First Engagement solutions to midmarket and enterprise businesses worldwide.
Mar 22, 2023 08:30 am ET
Verint to Announce Fourth Quarter and Full-Year Financial Results on Wednesday, March 29, 2023
Verint® (NASDAQ: VRNT) will conduct a conference call on Wednesday, March 29, 2023 at 4:30 p.m. ET to review its fourth quarter and full-year financial results (for the year ended January 31, 2023) and discuss its outlook. An earnings press release will be issued after the market closes on March 29th.
Mar 16, 2023 08:30 am ET
Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S.
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its partnership with
Mar 01, 2023 08:30 am ET
New Global Research from Verint Shows Brands Leaning into Technology to Deliver Exceptional Customer Experiences While Lowering the Cost to Serve
Amidst the threat of a global recession and budget and talent management challenges, one-third of business leaders lack confidence in their organization’s ability to provide high-quality customer experiences. Additionally, more than 50 percent believe labor issues, budget cuts and/or pressure to reduce costs will have a negative impact on their customer engagement efforts this year.
Feb 28, 2023 08:30 am ET
Customers Give Verint a Perfect Score for Overall Vendor Satisfaction in New Workforce Optimization Market Report
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its achievement of perfect scores in multiple customer satisfaction categories in DMG Consulting LLC’s 2022-2023 Enterprise Workforce Optimization/Workforce Engagement Management Product and Market Report.* Verint, positioned as a workfo
Feb 07, 2023 08:30 am ET
Verint’s John Bourne Honored as a 2023 CRN Channel Chief
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that CRN®, a brand of
Feb 01, 2023 08:30 am ET
Verint Workforce Management Wins TrustRadius 2023 Best Software Ratings in Multiple Categories
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that TrustRadius has recognized
Jan 26, 2023 08:30 am ET
Ventana Research Ranks Verint as an Overall Leader in Customer Experience Management Value Index
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it has received top scores and is a leader in the Ventana Research Customer Experience (CX) Management Value Index 2023 report.* Verint places in the top three overall vendors, is classified as Exemplary and is a Product Experience Leader. Verint is also
Jan 13, 2023 08:30 am ET
Verint Expands Customer Engagement Platform with Appointment Scheduling Capabilities from Qudini
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced the expansion of the Verint Customer Engagement Platform with technology acquired from Qudini, a provider of appointment scheduling solutions, to help brands increase profitability and productivity while driving customer loyalty. Qudini is priv
Jan 10, 2023 08:30 am ET
Verint Announces Engage 2023 Keynote Featuring Sandra Douglass Morgan, President of the Las Vegas Raiders
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced Sandra Douglass Morgan, president of the Las Vegas Raiders, as the keynote speaker at its annual customer engagement conference, Verint
Dec 16, 2022 08:30 am ET
Verint Announces Participation in Upcoming Investor Events
Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in two upcoming investor events.
Dec 07, 2022 04:05 pm ET
Verint Announces Third Quarter Results
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three and nine months ended October 31, 2022 (FYE 2023). Revenue for the three months ended October 31, 2022 was $225 million on a GAAP basis representing 0.2% year-over-year growth and $226 million on a non-GAAP basis, representing (0.6)% year-over-year change and 2.2% year-over-year growth on a constant currency basis. Revenue for the nine months ended October 31, 2022 was $666 million on a GAAP basis, representing 4.0% year-over-year growth, and $668 million on a non-GAAP basis, representing 3.7
Dec 06, 2022 08:30 am ET
Verint Recognized as Innovation Leader by Frost & Sullivan
Verint® (Nasdaq: VRNT), The Customer Engagement Company®, today announced that
Dec 01, 2022 08:30 am ET
Verint Intelligent Interviewing Recognized for Leadership in Contact Center Employee Engagement
Verint® (Nasdaq: VRNT), The Customer Engagement Company®, today announced that Verint Intelligent Interviewing™ was recognized for customer value leadership in Frost & Sullivan’s North American Employee Engagement in the Contact Center Industry evaluation.
Nov 29, 2022 08:30 am ET
Global CX Solutions Provider Startek Deploys Verint Speech Analytics to Enable World-Class Experiences for Customers
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that Sta
Nov 23, 2022 12:00 pm ET
Verint to Announce Third Quarter Financial Results on Wednesday, December 7, 2022
Verint® Systems Inc. (NASDAQ: VRNT) will conduct a conference call on Wednesday, December 7, 2022 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2022) and discuss its outlook. An earnings press release will be issued after the market closes on December 7th
Nov 21, 2022 08:30 am ET
Verint Customers Recognized for Excellence in Customer and Employee Engagement at the Innovate Awards at Verint Engage 2022 EMEA
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, celebrated its customers at the ninth annual Verint Engage 2022 EMEA Customer Conference held at the DeVere Grand Connaught Rooms, London on November 17.
Nov 15, 2022 08:30 am ET
Verint Interaction Recording Enables Compliant Communication for Microsoft Teams
Verint® (NASDAQ: VRNT), the Customer Engagement Company®, today announced the availability of the latest version of its compliance recording integration with Microsoft Teams. Verint Interaction Recording™ helps heavily regulated businesses such as financial and healthcare institutions and government agencies manage t
Nov 09, 2022 01:00 pm ET
Verint and Zoom Expand Partnership to Elevate Customer Experience Across the Enterprise with Zoom Contact Center
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, and Zoom Video Communications, Inc. today announced an expanded partnership to help organizations deliver exceptional customer experiences across the enterprise through the additional integration of the Verint Customer Engagement Platform with
Nov 07, 2022 08:30 am ET
New Verint Research Shows Automation to Work Around Staffing Shortages is Key to Retailers Winning Over Shoppers This Holiday Season
As U.S. retailers prepare for the busy holiday shopping season, more than 60 percent say they are challenged to find qualified candidates to staff their stores, while 45 percent are struggling to fill contact center and back-office positions. These sobering statistics are from new research from Verint® (NASDAQ: VRNT), The Customer Engagem
Nov 01, 2022 08:30 am ET
Total Economic Impact Study of Verint Experience Management Solutions Finds a Return on Investment of 219 Percent
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today released a commissioned study conducted by Forrester Consulting on The Total Economic Impact™ (TEI) of Verint Experience Management™ (XM) solutions, part of the Verint Customer Engagement Cloud Platform™.
Oct 13, 2022 08:30 am ET
For the Fourth Consecutive Year, Customers Give Verint Interaction Analytics Solutions Top Satisfaction Scores in New Interaction Analytics Report
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it leads with the largest increase in interaction analytics customers and seats between March 2021 and May 2022, and received the highest customer ratings in multiple customer satisfaction categories according to DMG Consulting LLC’s 2022/2023
Oct 11, 2022 08:30 am ET
Verint Recognized for Leadership and Innovation in 2022 CRM Industry Leader Awards
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it was recognized as a winner in the ‘Best Workforce Optimization/Engagement Management’ and ‘Best Contact Center Interaction Analytics’ categories for the 21st annual CRM Industry Leader Awards program honoring the best CRM solutions and innovators.
Oct 04, 2022 08:30 am ET
Verint Named to Constellation ShortList for Conversational AI
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced it was named to the inaugural
Sep 29, 2022 08:30 am ET
New Study Shows Retail Customer Experience is Key to Earning Shoppers’ Discretionary Dollars in an Era of High Inflation
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today released the findings of a new study that shows nearly two-thirds of consumers polled are less confident in the economy than a year ago and 76 percent of them are spending less money, with entertainment and clothing cited as the top areas for budget cuts in retail
Sep 22, 2022 04:05 pm ET
Verint Announces Participation in Upcoming Investor Events
Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in two upcoming investor events.
Sep 21, 2022 08:30 am ET
Total Economic Impact Study of Verint Digital-First Engagement Solutions Finds an ROI of 271 Percent Over Three Years with a Payback in Less Than Six Months
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today released a commissioned study conducted by Forrester Consulting on The Total Economic Impact™ of Verint Digital-First Engagement™ (DFE) solutions, part of the Verint Customer Engagement Cloud Platform.
Sep 14, 2022 08:30 am ET
Verint Customers, MSC Industrial Supply Co. and Navy Federal Credit Union, Recognized Among 2022 ICMI Global Contact Center Award Finalists
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that several of its customers, including MSC Industrial Supply Co. and Navy Federal Credit Union, were named as finalists in the
Sep 07, 2022 04:05 pm ET
Verint Announces Chief Financial Officer Succession Plan
Verint® Systems Inc. (NASDAQ: VRNT) today announced a succession plan under which Grant Highlander will succeed Douglas Robinson as Chief Financial Officer of the Company during the fourth quarter of the current fiscal year (ending January 31, 2023) on a specific date to be determined. Mr. Robinson is expected to remain with
Sep 07, 2022 04:05 pm ET
Verint Announces Strong Second Quarter Results
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three and six months ended July 31, 2022 (FYE 2023). Revenue for the three months ended July 31, 2022 was $223 million on a GAAP basis representing 3.9% year-over-year growth and $224 million on a non-GAAP basis, representing 3.7% year-over-year growth. Revenue for the six months ended July 31, 2022 was $441 million on a GAAP basis, representing 6.1% year-over-year growth, and $443 million on a non-GAAP basis, representing 6.1% year-over-year growth. For the three months ended July 31, 2022, net lo
Aug 25, 2022 08:30 am ET
Verint Intelligent Virtual Assistant Receives Top Customer Satisfaction Scores in New Report
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2022/2023 AI-Enabled Self-Service for the Enterprise Report – including a perfect 5.0 out of 5.0 in the Overall Vendor Satisfaction and Product
Aug 18, 2022 04:05 pm ET
Verint to Announce Second Quarter Financial Results on Wednesday, September 7, 2022
Verint® Systems Inc. (NASDAQ: VRNT) will conduct a conference call on Wednesday, September 7, 2022 at 4:30 p.m. ET to review its second quarter financial results (for the quarter ended July 31, 2022) and discuss its outlook. An earnings press release will be issued after the market closes on September 7th.
Aug 17, 2022 08:30 am ET
Security and Fraud Protection Top List of Priorities for Banking Consumers in 2022
Concerns about the security of their funds and protection against identity fraud are replacing "low or no fees" as key factors when choosing a new bank, with “security of personal information,” “fraud protection,” and “fraud alerts” among the top factors consumers consider, according to new research issued today by Verint® (N
Aug 11, 2022 08:30 am ET
Verint Intelligent Virtual Assistant Named a Leader in Opus Research Report
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that the Verint Intelligent Virtual Assist (IVA)™ solution has received top scores and is a leader in the 2022 Decision Makers’ Guide to Enterprise Intelligent Assistants by Opus Research.*
Aug 09, 2022 08:30 am ET
Verint Cloud Platform Powers Compliance Recording and Engagement Data Analysis for Zoom Users
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, launched a new native integration as part of the Verint Cloud Platform for Zoom Meetings and Zoom Phone interactions with Verint Engagement Data Management (EDM) ‒ a unique, open solution to help build a multi-source data hub for customer interaction and experience data
Jul 20, 2022 08:30 am ET
Verint Intelligent Virtual Assistant Wins Artificial Intelligence Breakthrough Award for “Best Chatbot Solution”
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that its Intelligent Virtual Assistant (IVA) was selected as “Best Chatbot Solution” in the fifth annual AI Breakthrough Awards program conducted by
Jul 12, 2022 08:40 am ET
Verint Survey Shows Gen Z’s Growing Preference for Digital-First Shopping and the Vital Importance of Digital Experience
The retail store is losing its luster for Generation Z (Gen Z) consumers. Fewer than 36 percent of consumers under 40 prefer to visit stores when interacting with retailers, compared to more than two-thirds of shoppers 57 and older, according to new research issued today by Verint® (Nasdaq: VRNT), The Customer Engagement Comp
Jul 12, 2022 08:30 am ET
Verint Launches Innovative Next-Generation Partner Program
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced its newly designed partner program. The innovative program provides new collaborative tools and program elements to make it easier and faster for partners to accelerate growth, expand portfolios and differentiate in the market.
Jul 07, 2022 08:30 am ET
Ventana Research Names Verint Workforce Engagement a Leader in Agent Management Report
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced it has received top scores and is a leader in the Ventana Research Agent Management Value Index 2022 report.*
Jun 15, 2022 08:40 am ET
Verint Names 2022 Engage Global Customer Award Winners
Engage 2022 — Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced the winners of its Global Customer Awards at Engage 2022, the industry’s premier customer engagement event in Orlando, Fla.
Jun 15, 2022 08:30 am ET
New Survey Reveals 64 Percent of Consumers Have Jumped to a Competitor Following a Poor Customer Experience
Engage 2022 — Consumers want in-the-moment responses and effortless resolution when engaging with brands and deem these essential elements of a good customer experience, according to new research based on a survey of more than 2,000 US consumers aged 18 to 75.
Jun 14, 2022 08:40 am ET
Verint Partners Recognized for Excellence at 2022 Engage Global Customer Conference
Engage 2022 — Verint® (Nasdaq: VRNT), The Customer Engagement Company™, celebrated its partners across North America and Latin America and announced the organizations honored for their achievements in supporting Verint solutions and helping customers succeed. The awards were presented at Engage 2022, the industry’s premi
Jun 14, 2022 08:35 am ET
Verint Introduces ‘One Workforce’, An Innovative Approach to Eliminate Silos and Unify and Empower Both Humans and Bots
Engage 2022 — Customer engagement success is predicated on organizations embracing a channel-less mentality and a One Workforce approach to orchestrate the entire customer engagement workforce – both humans and bots – across the contact center, back office and branch.
Jun 14, 2022 08:30 am ET
Verint Introduces Total Quality, New Quality Management Capabilities to Help Brands Close the Engagement Capacity Gap
Engage 2022 — Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced Verint Total Quality, a strategic, holistic approach to elevating quality across the enterprise, driving employee engagement, performance improvement, compliance adherence and an overall exceptional customer experience. The announceme
Jun 07, 2022 04:05 pm ET
Verint Announces Strong First Quarter Results and Raises Cloud Revenue Guidance
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three months ended April 30, 2022 (FYE 2023). Revenue for the three months ended April 30, 2022 was $218 million on a GAAP basis representing 8.5% year-over-year growth and $219 million on a non-GAAP basis representing 8.6% year-over-year growth. For the three months ended April 30, 2022, net loss per share was $(0.08) on a GAAP basis and diluted EPS was $0.52 on a non-GAAP basis.
May 25, 2022 08:30 am ET
Verint and Intelligent Voice Integration Empowers Improved Financial Compliance Oversight
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced a strategic partnership and technology integration with
May 18, 2022 08:30 am ET
New Research Underscores Need for Digital-First Engagement as Airline Passengers Navigate More Complex Customer Journeys
Airline flight volumes are down, but airline customer communication is at an all-time high due to issues of flight cancellations, refunds, and credit and voucher requests. Airlines saw an increase of 300 percent in monthly conversations around flight bookings, at a time when global passenger numbers have been trending around one-fifth of 2019 levels, according to research conducted by
May 16, 2022 08:30 am ET
Verint Partners Recognised for Excellence at EMEA Summit
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, celebrated its partners across the EMEA region and announced the organisations honoured for their achievements in supporting Verint solutions and helping customers succeed. The awards were presented during the company’s Partner Summit event held in Mallorca, 11-13
May 12, 2022 04:05 pm ET
Verint Announces Dates for Upcoming Investor Events
Verint® Systems Inc. (NASDAQ: VRNT) announced dates and details for its first quarter earnings conference call, its virtual investor day, and upcoming investor conferences.
Apr 26, 2022 08:30 am ET
Customers Give Verint a Top Score in Overall Vendor Satisfaction for Workforce Management for Fourth Consecutive Year
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2022/2023 Workforce Management for the Enterprise Report*—including a perfect 5.0 out of 5.0 in the Overall Vendor Satisfaction category for the
Apr 14, 2022 08:30 am ET
Verint Announces Engage Customer Engagement Conference Lineup for 2022 Featuring Culinary Innovator José Andrés as Keynote Speaker
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced the lineup for its annual customer engagement conference, Verint
Apr 11, 2022 12:14 pm ET
Verint Announces Compliance Recording for Zoom, Streamlining Compliance Review and Analysis for Regulated Industries
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced the availability of its new compliance recording integration with Zoom. This integration will help heavily regulated businesses centrally capture, retain, analyze, and retrieve communications from Zoom Phone and Zoom Meetings scenarios – including voice c
Mar 30, 2022 08:30 am ET
Verint Named a Winner on the Prestigious CRM Watchlist for the Fourth Year Running
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that it was named a winner on the
Mar 29, 2022 04:05 pm ET
Verint Announces Strong Fourth Quarter and Annual Results and Raises Guidance
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three months and year ended January 31, 2022 (FYE 2022). Revenue for the three months ended January 31, 2022 was $234 million on a GAAP basis representing 4% year-over-year growth and $236 million on a non-GAAP basis also representing 4% year-over-year growth. Revenue for the year ended January 31, 2022 was $875 million on a GAAP basis representing 5% year-over-year growth and $881 million on a non-GAAP basis also representing 5% year-over-year growth. For the three months ended January 31, 2022, n
Mar 22, 2022 08:30 am ET
Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology for Digital-First Engagement and Empathy
Two years into the global pandemic, organizations are racing to resolve the Engagement Capacity Gap™, leaning into customer service technology to support digital-first engagement and more empathic connections with customers, and scrambling to deal with a litany of other trials and tribulations.
Mar 15, 2022 04:05 pm ET
Verint to Announce Fourth Quarter and Full Year Financial Results on Tuesday, March 29, 2022
Verint® Systems Inc. (NASDAQ: VRNT) will conduct a conference call on Tuesday, March 29, 2022 at 4:30 p.m. ET to review its fourth quarter and full-year financial results (for the quarter and year ended January 31, 2022) and discuss its outlook. An earnings press release will be issued after the market closes on Mar
Mar 09, 2022 08:35 am ET
Verint Announces Newly Elected Board Member
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, announced today that Kristen Robinson was recently appointed to the Board of Directors.
Mar 09, 2022 08:30 am ET
Customers Give Verint Top Scores in New Workforce Optimization Market Report
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2021/2022 Workforce Optimization/Workforce Engagement Management Product and Market Report.*
Feb 23, 2022 04:00 pm ET
Verint Announces Participation in Upcoming Investor Event
Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in an upcoming investor webinar.
Feb 10, 2022 04:00 pm ET
Verint Announces Participation in Upcoming Investor Event
Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in an upcoming investor webinar.
Feb 08, 2022 08:30 am ET
Verint Wins Multiple Industry Awards for Delivering Excellence in Knowledge Management
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, announced today that Verint Knowledge Management has been recognized by KMWorld for four industry awards over the past year.* KMWorld has more than 25 years of market coverage experience and is a premier resource for actionable advice and real direction on solutions and st
Jan 26, 2022 08:30 am ET
The Age of the Robotic Chatbot is Over: Survey Shows Consumers Demand More from Digital-First Experiences
Despite the growing prevalence of chatbots in the customer service realm, consumers aren't sold on their efficacy, and many find chatbot experiences flat-out frustrating. These are some of the findings of an independent third-party survey of over 1,000 U.S. consumers commissioned by Verint® (NASDAQ: VRNT), The Customer Engagement Company
Jan 19, 2022 08:30 am ET
Independent Research Firm Names Verint Workforce Engagement a Leader in Workforce Optimization Evaluation
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that its
Jan 12, 2022 08:30 am ET
USAA Earns Top Ranking with Allstate, American Family Insurance, GEICO, and State Farm Among the Top Five in Verint Experience Index Report
Allstate, American Family Insurance, GEICO, State Farm and USAA earned top rankings in customer satisfaction, according to new research released by Verint® (NASDAQ: VRNT), The Customer Engagement Company™, which evaluates the top 15 U.S. property and casualty insurers.
Jan 06, 2022 04:05 pm ET
Verint Announces Participation in Upcoming Investor Conference
Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in the
Dec 16, 2021 08:30 am ET
Verint Named a Leader in the IDC MarketScape for Worldwide Conversational AI Software Platforms for Customer Service 2021
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that it has been named a leader in the second of two IDC reports on conversational artificial intelligence (AI). The IDC MarketScape: Worldwide Conversational AI Software Platforms for Customer Service 2021 Vendor Assessment report * positions
Dec 14, 2021 09:25 am ET
New Harvard Business Review Analytic Services Report Outlines Key Challenges in Customer Engagement and Experience Management
Businesses increasingly see customer engagement as a competitive differentiator, especially in the post-pandemic era. Yet, the large majority of executives worldwide (82%) believe the challenges to managing engagement with customers will only grow, according to a Verint-sponsored report by Harvard Business Review Analytic Services.
Dec 07, 2021 04:15 pm ET
Verint Announces Participation in Barclays Global Technology, Media and Telecommunications Conference
Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in the
Dec 07, 2021 08:30 am ET
Verint Joins Forces with Theta Lake to Reshape Collaboration Risk Mitigation Technology for Financial Firms in the Era of Hybrid Working
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced a strategic partnership with Theta Lake, a leading provider of modern collaboration security and compliance solutions. The partnership provides financial and trading organizations, as well as other businesses, with extended capabilities to help avoid the
Dec 02, 2021 04:05 pm ET
Verint Announces Strong Third Quarter Results, Raises Guidance and Three-Year Targets
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three and nine months ended October 31, 2021 (FYE 2022). Revenue for the three months ended October 31, 2021 was $225 million on a GAAP basis representing 4% year-over-year growth and $227 million on a non-GAAP basis also representing 4% year-over-year growth. Revenue for the nine months ended October 31, 2021 was $640 million on a GAAP basis representing 6% year-over-year growth and $645 million on a non-GAAP basis representing 5% year-over-year growth. For the three months ended October 31, 2021,
Dec 02, 2021 08:30 am ET
Digital Transformation Drives Expansion of Verint Customer Engagement Cloud Platform in India
Verint® (NASDAQ: VRNT) today announced availability of its best-in-class Customer Engagement Cloud Platform in India, supporting its customers throughout the country as they progress their digital transformation migrations.
Dec 01, 2021 08:30 am ET
Verint Speakers Discuss Leveraging Innovative Technologies to Meet Evolving Employee and Customer Expectations
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its December events that address the trends and challenges related to the increased use of digital channels and how to better engage with customers and employees with emerging technologies.
Nov 22, 2021 04:05 pm ET
Verint to Announce Third Quarter Financial Results on Thursday, December 2, 2021
Verint® Systems Inc. (NASDAQ: VRNT) will conduct a conference call on Thursday, December 2, 2021 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2021) and discuss its outlook. An earnings press release will be issued after the market closes on December 2nd.
Nov 17, 2021 08:30 am ET
Verint Introduces New Market-Leading AI Innovation to Further Expand Real-time Agent Assist Capabilities
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced new AI-driven
Nov 11, 2021 08:30 am ET
Verint Wins Multiple Globee Gold Awards for Excellence in Driving Customer Engagement Transformation and Workforce Optimization
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, announced today that several solutions within its
Nov 08, 2021 08:30 am ET
Verint Customers Recognised for Excellence in Customer and Employee Engagement Initiatives at Engage 2021 EMEA
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, celebrated its customers at the eighth annual
Nov 03, 2021 08:30 am ET
Verint Wins 2021 CUSTOMER Product of the Year and CRM Excellence Awards
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, announced today it has been recognized as a leader in two award categories* presented by
Nov 01, 2021 08:30 am ET
Verint Speakers Explore How AI and Digital-First Engagement are Driving Innovation in the Contact Center
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its November online events featuring trends in AI and digital-first engagement, personalization and social messaging.
Oct 26, 2021 08:30 am ET
Verint Named a Leader in the IDC MarketScape for Worldwide General Purpose Conversational AI Platforms 2021 Vendor Assessment
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that Verint has been named a leader in the
Oct 20, 2021 08:30 am ET
Verint Financial Compliance Solution Receives Multiple Awards for Excellence
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced it has been recognized as a leader in multiple industry awards* that honor excellence in financial compliance for the trading environment. The awards include:
Oct 13, 2021 08:30 am ET
Verint Recognized for Customer Engagement Leadership in 2021 CRM Industry Leader Awards
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced it was recognized in
Oct 05, 2021 08:30 am ET
Verint Named a Leader for Voice of the Customer Platform in Research Firm Evaluation
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced that Quadrant Knowledge Solutions has named
Sep 30, 2021 08:30 am ET
Verint Speakers: Driving Digital-First Strategies, Delivering Conversational AI for Personalized Customer Service and Leveraging AQM and WFM in Healthcare and Banking
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its schedule of October events where thought leaders will discuss digital-first engagement strategies and how to leverage artificial intelligence (AI), automated quality management (AQM) and workforce management (WFM) solutions to improve customer experience in banking and healthcare.
Sep 20, 2021 08:30 am ET
New Verint Research Shows How U.S. Health Insurance Companies Rank in Member Satisfaction
Amid a tumultuous time for the healthcare industry due to the global COVID-19 pandemic, the top 25 health insurance companies remained in tight competition when it came to member satisfaction, according to new research released by Verint® (NASDAQ: VRNT), The Customer Engagement Company
Sep 14, 2021 08:30 am ET
Verint Voice of the Customer Platform Wins 2021 MetriStar Top Provider Award
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, announced today that its Voice of the Customer (VoC) Platform has been named a Top Provider in the 2021 Metrigy MetriStar Awards, in recognition of the solution’s value in driving high business success and above-average customer sentiment ratings.
Sep 09, 2021 04:05 pm ET
Verint Announces Another Quarter of Strong Cloud Growth
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three and six months ended July 31, 2021 (FYE 2022). Revenue for the three months ended July 31, 2021 was $215 million on a GAAP basis representing 5% year-over-year growth and $216 million on a non-GAAP basis representing 4% year-over-year growth. Revenue for the six months ended July 31, 2021 was $416 million on a GAAP basis representing 7% year-over-year growth and $418 million on a non-GAAP basis representing 5% year-over-year growth. For the three months ended July 31, 2021, diluted EPS was $0
Sep 02, 2021 08:30 am ET
Verint Completes Acquisition of Conversocial
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced the completion of the previously announced transaction to acquire Conversocial, a leader in conversational customer experience delivered over messaging channels.
Sep 01, 2021 08:30 am ET
Verint’s September Speakers Explore How to Improve Customer Experience While Addressing Challenges of the Changing Workforce and the Engagement Capacity Gap
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its schedule of September events and the range of topics that will be discussed. Speakers will address how organizations can improve customer experience by leveraging technology to adapt to today’s changing workforce and close the
Aug 25, 2021 04:05 pm ET
Verint to Announce Second Quarter Financial Results on Thursday, September 9, 2021
Verint® Systems Inc. (NASDAQ: VRNT) will conduct a conference call on Thursday, September 9, 2021 at 4:30 p.m. ET to review its second quarter financial results (for the quarter ended July 31, 2021) and discuss its outlook. An earnings press release will be issued after the market closes on September 9th.
Aug 19, 2021 08:30 am ET
Total Economic Impact Study of Verint Finds an ROI of 391 Percent Over Three Years with a Payback in Less Than Six Months
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today released a commissioned study conducted by Forrester Consulting on The Total Economic Impact™ of Verint.
Aug 17, 2021 08:30 am ET
Verint Named a Market Leader in Opus Research Conversational Intelligence Intelliview Report
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced that
Aug 10, 2021 08:30 am ET
Verint is Expanding its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer Engagement
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced the expansion of the digital-first capabilities of its cloud platform through the acquisition of Conversocial. With this expansion, Verint’s market-leading conversational AI provides brands the ability to orchestrate customer journeys with a connected exp
Jul 22, 2021 08:30 am ET
For the Fourth Consecutive Year, Verint Wins AI Breakthrough Award for Excellence and Innovation
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has won an AI Breakthrough Award for excellence and innovation in artificial intelligence (AI). Verint
Jul 13, 2021 08:30 am ET
Verint Workforce Engagement Solutions Recognized for Market Share Leadership Across Multiple Categories in New Contact Center Market Report
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center Workforce Optimization Market Share Report.*
Jul 01, 2021 08:30 am ET
Verint Announces New Enhancements to its Online Community Designed to Deepen Relationships with Customers and Partners
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced enhancements to Verint Connect, the interactive engagement portal designed to give customers and partners access to the information they need about Verint solutions, services and training all in one place. Built on its
Jun 30, 2021 08:30 am ET
Kids Help Phone Deploys Verint Customer Engagement Cloud Platform to Manage Increased Demand for Mental Health Services During Pandemic
Verint® (NASDAQ : VRNT), the Customer Engagement Company™, today announced that Kids Help Phone, a Canadian national e-mental health service for young people, is expanding its use of
Jun 23, 2021 08:30 am ET
Verint Only Vendor Recognized by Gartner in Both the Magic Quadrant for CRM Customer Engagement Center and the Magic Quadrant for Workforce Engagement Management for Fourth Consecutive Year
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced its recognition in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center1 (CEC) report, published June 15, 2021, by the research and advisory firm. In addition to being recognized in this report, the firm also named Verint a Lea
Jun 22, 2021 08:30 am ET
Verint Extends Leadership in Workforce Management with Launch of AI-Powered Intelligent Interviewing
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has expanded its
Jun 17, 2021 04:40 pm ET
Verint Announces Newly Elected Board Members
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced its newly elected board of directors, following the conclusion of its annual meeting of stockholders on June 17. The elected board includes nine directors two of whom are new members, Linda Crawford and Reid French, technology industry veterans with extensive
Jun 09, 2021 04:05 pm ET
Verint Announces Strong Cloud Growth in the First Quarter
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three months ended April 30, 2021 (FYE 2022). Revenue for the three months ended April 30, 2021 was $201 million on a GAAP basis representing 8% year-over-year growth and $202 million on a non-GAAP basis representing 7% year-over-year growth. For the three months ended April 30, 2021, net loss per common share was ($0.04) on a GAAP basis, and diluted EPS was $0.44 on a non-GAAP basis.
Jun 09, 2021 08:30 am ET
For the Third Consecutive Year, Verint AI and Analytics Solutions Receive Perfect Customer Satisfaction Scores in New Interaction Analytics Report
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its artificial intelligence (AI) and analytics solutions achieved perfect scores in all 24 customer satisfaction categories for vendor satisfaction, product capabilities and product effectiveness in DMG Consulting LLC’s new 2021/2022 Interaction An
Jun 02, 2021 08:30 am ET
New Verint Research Reveals a Shift in Consumer Banking Trends During the Pandemic
Consumers are banking through more channels than ever before, according to new research released today by Verint® (NASDAQ: VRNT), The Customer Engagement Company™. Consumers surveyed in March 2021 used an average of 4.1 channels, while Generation X (Gen Xers) banked using an average of 5.3 channels.
Jun 01, 2021 08:30 am ET
Verint June Speaker Line-up Focuses on Driving Better Customer Engagement in Government, Banking and More
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its schedule of June events where thought leaders will discuss the future of community, workforce engagement training techniques and unique approaches to improving customer experience in the government sector and banking.
Jun 01, 2021 08:30 am ET
Verint to Announce First Quarter Financial Results on Wednesday, June 9, 2021
Verint® Systems Inc. (NASDAQ: VRNT) will conduct a conference call on Wednesday, June 9, 2021 at 4:30 p.m. ET to review its first quarter financial results (for the quarter ended April 30, 2021) and discuss its outlook. An earnings press release will be issued after the market closes on June 9th.
May 21, 2021 08:30 am ET
Verint Names 2021 Engage Global Customer Award Winners
Engage21 — Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced the winners of its 2021 Engage Global Customer Awards. The winners have worked tirelessly this past year to build enduring relationships with customers and achieve truly boundless customer engagement.
May 20, 2021 08:30 am ET
Global Digital Customer Experience Leader TELUS International Deploys Verint Workforce Engagement on Google Cloud’s Platform Worldwide
Engage21 — Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced TELUS International has upgraded to the newest version of Verint Workforce Engagement, part of the
May 19, 2021 08:30 am ET
Verint Showcases Cloud Platform Innovations at its Engage21 Conference Powering Real-Time Work
Engage21 — Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced it is showcasing the latest innovations leveraging artificial intelligence (AI) and analytics to support the real-time work imperative at its customer conference,
May 14, 2021 08:30 am ET
Verint Announces Participation in Upcoming Investor Conferences
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that its management team will participate in virtual investor meetings at the following conferences in May.
May 12, 2021 08:30 am ET
Verint Named a Strong Performer in Customer Feedback Management Report
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, has been named a strong performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021.1
May 11, 2021 08:30 am ET
Verint Wins Artificial Intelligence Excellence Award in Customer Engagement
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced it is among the winners of Business Intelligence Group’s Excellence in Artificial Intelligence Awards. Verint
May 06, 2021 08:30 am ET
GNC Leverages Verint Experience Management to Provide Exceptional Digital Customer Experience
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, announced today that global wellness brand GNC is leveraging
May 04, 2021 08:30 am ET
May Events Center on How Verint Cloud Technology Can Help Companies Achieve Boundless Customer Engagement
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced its May events including Engage21, its annual conference, which will showcase the Verint customer Engagement Cloud Platform alongside headlining keynotes from Barbara Corcoran, Jay Shetty, and Charlene Li. Other events focus on Verint solutions for the pu
May 03, 2021 08:30 am ET
Verint Positioned as a Leader in 2021 Gartner Magic Quadrant for Workforce Engagement Management for the 13th Consecutive Year
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has once again been named a Leader by Gartner, Inc. in the research and advisory firm’s Magic Quadrant for Workforce Engagement Management (WEM).*
Apr 28, 2021 08:30 am ET
Verint Launches Low-Code Intelligent Virtual Assistant for Customer Engagement
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced
Apr 19, 2021 08:30 am ET
Verint Announces All-Star Keynote Lineup of Barbara Corcoran, Charlene Li and Jay Shetty for Industry Leading Customer Engagement Event
Verint®(NASDAQ: VRNT), The Customer Engagement Company™, today announced the lineup for its
Apr 12, 2021 08:30 am ET
Verint Announces Successful Completion of Multiple Capital Structure Transactions
Verint® Systems Inc. (NASDAQ: VRNT) today, in connection with the completion of the previously announced investment from funds advised by Apax Partners, announced the completion of several enhancements to its capital structure (collectively “Capital Structure Transactions”).
Apr 08, 2021 09:32 am ET
Nano Dimension Appoints Hanan Gino as Chief Product Officer and Head of Strategic M&A
Nano Dimension Ltd. (“Nano”, Nasdaq: NNDM), an industry leading Additively Manufactured Electronics (AME)/PE (Printed Electronics) provider, announced today the appointment of Hanan Gino as Chief Product Officer and the Head of Strategic M&A....
Apr 07, 2021 08:35 am ET
Verint April Speakers Spotlight Key Strategies for Driving Successful Customer Engagement
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced the April speaker line up that features how to power today’s evolving workforce of people and bots. Thought leaders will address new workforce management trends and challenges at SWPP, the Verint/Opus Research webinar series focused on customer engagement
Apr 07, 2021 08:30 am ET
Vericast Chooses Verint Customer Engagement Cloud Platform to Further Enhance Customer Experience at its Contact Centers
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced that Verica
Apr 06, 2021 11:05 pm ET
Verint Announces Upsize and Pricing of Offering of Convertible Senior Notes
Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has agreed to sell $275 million aggregate principal amount of its 0.25% convertible senior notes due 2026 (or up to $315 million in aggregate principal amount if the initial purchasers exercise their option to purchase additional notes in full) in a private placement to persons reasonably believed to be qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933. The aggregate principal amount of the offering was increased from the previously announced offering size of $250 million (or $287.
Apr 05, 2021 04:03 pm ET
Verint Announces Proposed Offering of Convertible Senior Notes and Concurrent Repurchase of Common Stock
Verint® Systems Inc. (NASDAQ: VRNT) today announced its intention, subject to market and other conditions, to commence an offering of $250 million aggregate principal amount of convertible senior notes due 2026 (or up to $287.5 million in aggregate principal amount if the initial purchasers exercise their option to purchase additional notes in full) in a private placement to persons reasonably believed to be qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933.
Apr 05, 2021 04:01 pm ET
Verint Announces it Expects to Close $200 Million Investment from Funds Advised by Apax Partners on April 6th with a Conversion Price of $50.25
Verint® Systems Inc. (NASDAQ: VRNT) today announced it expects the second tranche under the two tranche investment agreement with funds advised by Apax Partners (“Apax’) signed in December 2019 to close tomorrow, April 6, 2021, with a conversion price of $50.25. Following the closing, Apax will hold securities that are convertible into approximately 12.5% of Verint’s shares.
Mar 31, 2021 04:05 pm ET
Verint Announces Q4 and FYE 2021 Results
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three months and year ended January 31, 2021 (FYE 2021), including both Customer Engagement and Cyber Intelligence. Revenue for the three months ended January 31, 2021 was $349 million on a GAAP basis and $351 million on a non-GAAP basis. For the three months ended January 31, 2021, net loss per share was ($0.34) on a GAAP basis, and diluted EPS was $0.98 on a non-GAAP basis. Revenue for the year ended January 31, 2021 was $1,274 million on a GAAP basis and $1,288 million on a non-GAAP basis. For t
Mar 31, 2021 08:32 am ET
Verint Names 2020 Latin American Customer Engagement Partner of the Year Award Winners
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has named its Latin American Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event.
Mar 31, 2021 08:30 am ET
Avaya and ISI Earn Top Honors at Verint’s North American Partner of the Year Awards
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has named its North American Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event.
Mar 24, 2021 08:30 am ET
For Third Consecutive Year Customers Give Verint a Perfect Score in Overall Vendor Satisfaction for Workforce Management
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced its achievement of perfect scores in multiple customer satisfaction categories in DMG Consulting LLC’s new 2021/2022 Workforce Management (WFM) Product and Market Report*—including a perfect 5.0 out of 5.0 in the “Overall Vendor Satisfaction” category for
Mar 22, 2021 08:30 am ET
Verint to Announce Fourth Quarter and Full-Year Financial Results on Wednesday, March 31, 2021
Verint® Systems Inc. (NASDAQ: VRNT) will conduct a conference call on Wednesday, March 31, 2021 at 4:30 p.m. ET to review its fourth quarter and full-year financial results (for the quarter and year ended January 31, 2021) and discuss its outlook. An earnings press release will be issued after the market closes on M
Mar 09, 2021 08:30 am ET
Verint Wins Multiple Awards for Excellence and Innovation in Customer Engagement
Verint® (Nasdaq: VRNT), The Customer Engagement Company™, announced today that its
Mar 08, 2021 08:30 am ET
Industry Thought Leaders and Verint Experts to Spotlight the Future of Work and Experience Management in March
Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced the kickoff of two webinar series that focus on the future of work and the results of the latest Verint Experience Index™ (VXI) retail report.
Mar 04, 2021 08:30 am ET
Costco, Amazon and Apple Take Top Spots in Retail Customer Satisfaction Study
Costco, Amazon and Apple rank highest in customer satisfaction (CSAT) and have high Net Promoter Scores (NPS) out of the top 25 retailers, according to a new report issued by Verint® (Nasdaq: VRNT), The Customer Engagement Company™.
Feb 22, 2021 08:30 am ET
Verint Intelligent Virtual Assistant First to be Named a Leader in Three Distinguished Industry Evaluations
Verint® (NASDAQ: VRNT), the Customer Engagement Company ™, today announced that multiple industry research evaluations have named its
Feb 16, 2021 08:30 am ET
New Research Shows Only Half of Organizations Worldwide Say They Are Well Prepared to Support Customer Engagement in the COVID Era and Beyond
On the heels of massive digital disruption and now, a year into the global pandemic, only 50 percent of business leaders say they are well prepared to support customer engagement priorities moving forward, and 82 percent say the challenges of managing customer engagement will only increase in 2021. What’s more, only 54 percent of leaders consider their organizations well prepared to enable a remote workforce to effectively serve customers.
Feb 02, 2021 08:30 am ET
Verint February Events Highlight AI and Reveal Compelling New Customer Engagement Research Results
Verint®Systems Inc. (NASDAQ: VRNT), the Customer Engagement Company™, today announced the speaker line-up that discusses the new customer engagement challenges facing organizations worldwide in 2021 and how to overcome them through the latest Artificial Intelligence (AI) solutions and more.
Feb 01, 2021 05:15 pm ET
Verint Celebrates ‘Day One’ as a Company Focused on Enabling Brands to Achieve Boundless Customer Engagement Following Completion of Cognyte Software Spin-Off
Verint® Systems Inc. (NASDAQ: VRNT), the Customer Engagement Company™, today announced that it has completed the spin-off of Cognyte Software Ltd. The milestone marks the start of Verint’s journey as a pure-play customer engagement vendor with an exclusive focus and extensive resources – including over 4,500 profess
Jan 25, 2021 09:00 am ET
Verint and 8x8 Partner to Deliver Integrated Cloud Solutions for Organizations Worldwide
Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, and 8x8, Inc.
Jan 15, 2021 08:30 am ET
Verint Announces Record Date and Distribution Date for Spin-Off of Cognyte Software Ltd., Verint’s Cyber Intelligence Solutions Business
Verint® Systems Inc. (Nasdaq: VRNT), announced today the record and distribution dates for the spin-off of its Cognyte business, which is expected to be effected through the distribution of 100 percent of the shares of Cognyte Software Ltd., currently a wholly owned subsidiary of Verint, to holders of Verint shares.
Jan 07, 2021 04:05 pm ET
Verint and Cognyte to Host Virtual Investor Days and Management Roadshows in Advance of Separation
Verint® Systems Inc. and Cognyte Software Ltd. will each be hosting virtual
Jan 06, 2021 08:30 am ET
Verint Expands Customer Engagement Market Leadership in Asia Pacific
Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has once again been confirmed as the leading Contact Centre Workforce Management (WFM), Quality Monitoring (QM) and Analytics vendor in the APAC region, according to a recent
Dec 22, 2020 08:30 am ET
Verint Partners Recognised for Excellence in Customer Engagement
Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, celebrated its partners across the EMEA region and announced eleven organisations that have been honoured for their achievements in supporting Verint solutions and helping customers succeed. The awards were presented during the company’
Dec 15, 2020 08:30 am ET
Verint Earns Top Awards for Excellence in Customer Engagement in Brazilian Market
Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has received multiple awards* from Consumidor Moderno and Grupo Padrão for excellence in customer engagement in the Brazilian market. Leveraging cloud-based solutions from Verint’s
Dec 10, 2020 08:30 am ET
Verint Unveils Engagement Data Management, the Latest Addition to its Open Cloud Platform
Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today launched its Engagement Data Management (EDM) solution, part of the Verint Cloud Platform. Verint EDM™ is the first solution to enable organizations to gain a uniform and cohesive view of interaction data across the org
Dec 09, 2020 04:05 pm ET
Verint Announces Q3 FY2021 Results
Verint® Systems Inc. (NASDAQ: VRNT), a global Actionable Intelligence® leader, today announced results for the three and nine months ended October 31, 2020 (FY2021). Revenue for the three months ended October 31, 2020 was $328 million on a GAAP basis and $331 million on a non-GAAP basis. For the three months ended October 31, 2020, diluted EPS was $0.11 on a GAAP basis, and $1.02 on a non-GAAP basis. Revenue for the nine months ended October 31, 2020 was $925 million on a GAAP basis and $936 million on a non-GAAP basis. For the nine months ended October 31, 2020, d

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